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The Risk of Bed Bugs Is Real

The Risk of Bed Bugs Is Real

Posted on 16. Mar, 2017.

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You hear stories about them–and maybe you’ve been lucky enough to never experience them–but bed bugs are still a constant risk to property management....

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For Authentic Market Research, Look to Your Reviews

For Authentic Market Research, Look to Your Reviews

Posted on 08. Feb, 2017.

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Reputation is really important in property management. You want to attract and build a community of happy renters who then share their good experience with others....

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How Affordable Are These U.S. Cities?

How Affordable Are These U.S. Cities?

Posted on 03. Feb, 2017.

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AppFolio Property Manager published a report this week highlighting the affordability of 20 of the most popular cities in the United States. According to...

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5 Qualities and Habits of Great Property Managers

5 Qualities and Habits of Great Property Managers

Posted on 10. Apr, 2017 by .

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Sometimes life is what happens while we’re making other plans. Other times life feels like it’s in the palm of our hands waiting for our decisions about what we want to make happen next. Maybe that’s the way our lives are supposed to feel. One of the things I know for sure is that you […]

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Creating a Buzz to Attract Renters to Your Properties

Creating a Buzz to Attract Renters to Your Properties

Posted on 04. Apr, 2017 by .

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In the Chicago Tribune, the real estate section has a weekly feature that profiles an apartment community in their readership area, taking great care to describe the apartment in rich, picturesque detail. It’s one of my favorite parts of the newspaper; allowing me to experience a property that I may not typically visit. While this […]

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Successful Property Managers Report Social Media Rocks

Successful Property Managers Report Social Media Rocks

Posted on 30. Mar, 2017 by .

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There has been much debate when it comes to the effectiveness of using social media to attract and retain residents. The topic has often yielded mixed results, especially from a marketing perspective. Culled from recent presentations at the “Multifamily Social Media Summit”, a forum that’s designed for senior- and mid-level regional executives in property management […]

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Are You Ready to Rent to Millennials?

Are You Ready to Rent to Millennials?

Posted on 24. Mar, 2017 by .

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There are 75 million of them; people born between 1980 and 2000. That’s roughly 25% of the U.S. population. Millennials, like all of us are looking for a great place that is safe, convenient, and affordable. But millennials have their own set of desires, and even requirements when looking for a new apartment home. And […]

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Your Property Management Mindset Reflects Your Professional Resolutions

Your Property Management Mindset Reflects Your Professional Resolutions

Posted on 15. Mar, 2017 by .

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Your daily experiences as a property manager may seem unpredictable. But don’t be fooled by appearances. You have more impact on your daily destinies than you may have believed. The mindset that you bring to your work and your personal life is both a reflector and a generator of your resolutions and results. Regardless of […]

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How to Attract Quality Tenants

How to Attract Quality Tenants

Posted on 09. Mar, 2017 by .

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Even when your communities are 100% occupied, as a property manager, you’re always looking for quality tenants. While it’s a challenge to attract tenants any time, finding those tenants and leasing apartments or homes in the first quarter of the year can be particularly challenging. But there are ways to attract quality tenants, any time […]

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The World Is Searching for Reliable Property Managers

The World Is Searching for Reliable Property Managers

Posted on 03. Mar, 2017 by .

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Virtually every month I meet or hear of a rental income property owner who wants to expand their portfolio. They’re searching throughout the 50 states for deals that make sense to them. Of course finding a lucrative “cap rate” is a challenge in today’s world. With interest rates still at historical lows, the return-on-investment (ROI) is […]

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Get Your Properties Ready with Some Spring Cleaning

Get Your Properties Ready with Some Spring Cleaning

Posted on 28. Feb, 2017 by .

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Just a few weeks ago Punxsutawney Phil predicted six more weeks of winter; it’s no secret that some parts of the U.S. are currently experiencing record warm temperatures. In the Southwest, grass is already starting to appear, and bushes beginning to bloom. And though a lowly rodent’s prediction may end up being accurate, it’s never […]

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How Property Managers Can Prepare for an Audit

How Property Managers Can Prepare for an Audit

Posted on 15. Feb, 2017 by .

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“You’re being audited.” Those three words can strike fear in the hearts of even the most organized property manager. But if you take measures today to ensure that your business is audit-proof, you’ll be a lot more comfortable if your property management business is chosen for an audit. While an IRS audit is always possible, […]

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Is It Time to Upgrade Your Technology?

Is It Time to Upgrade Your Technology?

Posted on 31. Jan, 2017 by .

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If your property management business is currently using the latest and greatest technology, congratulations! But for those of you still using technology from years ago, it’s time to start to take advantage of the benefits that today’s technology can bring to your business, and to your applicants and tenants. If you’re not sure where to […]

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Prepared Property Managers Can Handle What Comes Down the Pipeline

Prepared Property Managers Can Handle What Comes Down the Pipeline

Posted on 17. Jan, 2017 by .

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In case you haven’t read the following quote in awhile, “an ounce of prevention is worth a pound of cure.” Benjamin Franklin gets the credit for this piece of powerful wisdom. Whether it’s taking on a new partner, new employees, more risk, less risk or using intuition to keep up with the latest trends in […]

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Top Property Managers Sharpen Their People Skills

Top Property Managers Sharpen Their People Skills

Posted on 10. Jan, 2017 by .

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One of my favorite Barbra Streisand songs contains the lyrics “people who need people are the luckiest people in the world”. This applies as much to property managers as to anyone today. Let’s begin this discussion by focusing on our clients, the owners of the properties we manage. Where would we be without them and […]

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Making a Commitment for a Better 2017 – Part 2

Making a Commitment for a Better 2017 – Part 2

Posted on 03. Jan, 2017 by .

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In a previous post, we talked about some common issues that property managers typically face. As we get ready to begin a new year, now is a good time to address the issues that you’re facing today. Here are a few ideas to get you started: If you’re dealing with skyrocketing costs at your property, you […]

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Making a Commitment for a Better 2017

Making a Commitment for a Better 2017

Posted on 28. Dec, 2016 by .

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It’s that time of year again. As we look at welcoming in 2017 in a few short days, there’s no better time to take stock of your properties and what you’d like to accomplish in the coming year. While the process may seem daunting, there are ways to determine exactly what is terrific about your […]

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Now Is the Best Time for Property Managers to Celebrate Your Residents

Now Is the Best Time for Property Managers to Celebrate Your Residents

Posted on 23. Dec, 2016 by .

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There is no time like the present to make sure your residents are happy and feeling appreciated. We don’t need a holiday season or a special time of the year to create an event to convey our gratitude. First and foremost, when you see a resident or your staff is communicating with them, go out […]

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‘Tis the Season for Jolly Technology—Property Management Style

‘Tis the Season for Jolly Technology—Property Management Style

Posted on 20. Dec, 2016 by .

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Pardon my giddy take on an old holiday song, but as I listened to the words “Tis the Season to Be Jolly” my imagination ran wild with technological insights. Great technology can bring jolly good results. In the spirit of not wanting to be frivolous or flippant, I could see through my “mind’s eye” how […]

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8 Tips for Preparing Your Properties for Winter

8 Tips for Preparing Your Properties for Winter

Posted on 08. Dec, 2016 by .

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With the weather more unpredictable than ever, you’ll want to be sure your properties are well prepared for whatever weather may head your way. For those of you living in more temperate climates, now is a good time to perform some annual maintenance on your properties. Here are some suggestions to get you started before […]

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Visionary Property Managers Anticipate Tomorrow’s Rental Markets

Visionary Property Managers Anticipate Tomorrow’s Rental Markets

Posted on 06. Dec, 2016 by .

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“All the king’s horses and all the king’s men couldn’t put Humpty Dumpty together again.” Most of us can remember this childhood poem which has important lessons and reminders. The winds of change are blowing powerfully since the results of the November 8, 2016 U.S. elections. As the financial markets adjust to the changes and […]

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How to Create a Successful Property Management Team

How to Create a Successful Property Management Team

Posted on 30. Nov, 2016 by .

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What is the magic formula for a successful property management team?  Like any other workplace, a property management office functions much more efficiently when employees function as a team with each member contributing their particular talent and expertise. When an office functions as a true team, everything runs smoothly.  When it doesn’t, even the slightest […]

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Property Management Perks: Ideas for How to Say “Thank You” to Your Renters

Property Management Perks: Ideas for How to Say “Thank You” to Your Renters

Posted on 22. Nov, 2016 by .

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Would you like to keep your best, most responsible residents? Are you interested in filling vacancies with that caliber of prospects? Let me share some perky ideas from some successful managers. The most frequent answer to the questions, “How do we motivate responsible residents to rent the properties we manage and how do we attract […]

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Property Management of Residents with Pets

Property Management of Residents with Pets

Posted on 14. Nov, 2016 by .

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There appears to be more people in the U.S. who live with a pet than ever before. The U.S. Department of Housing and Urban Development (HUD) is carefully looking into this topic as it pertains to renters. In fact, HUD has already published an 8 page guide titled Resident Rights that every property manager should become […]

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6 Benefits of Moving to Cloud Software

6 Benefits of Moving to Cloud Software

Posted on 03. Nov, 2016 by .

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You’ve just flown thousands of miles to meet with an potential new client. You were certain that you packed several sample management reports in your briefcase, but looking now, you don’t see any of them. You quickly call the office to see if one of your employees can email the report to you, but there […]

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How NARPM Can Help You Manage Your Residential Properties

How NARPM Can Help You Manage Your Residential Properties

Posted on 01. Nov, 2016 by .

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If you really want to know what top property management professionals like, just ask them. That’s what I did in a random, anecdotal sampling out in the field, online and on the phone. What I wanted to discover is if they belonged to a professional association, which one, and why? The organization that rose to […]

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The How and Why of Becoming a Really Likable Property Manager

The How and Why of Becoming a Really Likable Property Manager

Posted on 25. Oct, 2016 by .

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As I listened to this long-time property manager describe his losses I was astounded. “These ungrateful owners don’t deserve me. I’ve worked hard for them and their residents and this is what I get?” Although this man was intelligent, his people-skills and mannerisms were brash, condescending and curt. Nobody enjoys the company or doing business with […]

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