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How Property Managers Can Prepare for an Audit

How Property Managers Can Prepare for an Audit

Posted on 15. Feb, 2017 by .

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“You’re being audited.” Those three words can strike fear in the hearts of even the most organized property manager. But if you take measures today to ensure that your business is audit-proof, you’ll be a lot more comfortable if your property management business is chosen for an audit. While an IRS audit is always possible, […]

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Is It Time to Upgrade Your Technology?

Is It Time to Upgrade Your Technology?

Posted on 31. Jan, 2017 by .

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If your property management business is currently using the latest and greatest technology, congratulations! But for those of you still using technology from years ago, it’s time to start to take advantage of the benefits that today’s technology can bring to your business, and to your applicants and tenants. If you’re not sure where to […]

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Making a Commitment for a Better 2017 – Part 2

Making a Commitment for a Better 2017 – Part 2

Posted on 03. Jan, 2017 by .

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In a previous post, we talked about some common issues that property managers typically face. As we get ready to begin a new year, now is a good time to address the issues that you’re facing today. Here are a few ideas to get you started: If you’re dealing with skyrocketing costs at your property, you […]

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Making a Commitment for a Better 2017

Making a Commitment for a Better 2017

Posted on 28. Dec, 2016 by .

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It’s that time of year again. As we look at welcoming in 2017 in a few short days, there’s no better time to take stock of your properties and what you’d like to accomplish in the coming year. While the process may seem daunting, there are ways to determine exactly what is terrific about your […]

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8 Tips for Preparing Your Properties for Winter

8 Tips for Preparing Your Properties for Winter

Posted on 08. Dec, 2016 by .

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With the weather more unpredictable than ever, you’ll want to be sure your properties are well prepared for whatever weather may head your way. For those of you living in more temperate climates, now is a good time to perform some annual maintenance on your properties. Here are some suggestions to get you started before […]

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How to Create a Successful Property Management Team

How to Create a Successful Property Management Team

Posted on 30. Nov, 2016 by .

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What is the magic formula for a successful property management team?  Like any other workplace, a property management office functions much more efficiently when employees function as a team with each member contributing their particular talent and expertise. When an office functions as a true team, everything runs smoothly.  When it doesn’t, even the slightest […]

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6 Benefits of Moving to Cloud Software

6 Benefits of Moving to Cloud Software

Posted on 03. Nov, 2016 by .

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You’ve just flown thousands of miles to meet with an potential new client. You were certain that you packed several sample management reports in your briefcase, but looking now, you don’t see any of them. You quickly call the office to see if one of your employees can email the report to you, but there […]

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Are You Overlooking Any of These Fair Housing Laws?

Are You Overlooking Any of These Fair Housing Laws?

Posted on 20. Oct, 2016 by .

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In a recent post, I talked about HUD’s new guidelines for renting to tenants with a criminal history. Today, we’ll take a look at some of the other Fair Housing Laws that property managers may be overlooking. While all property managers are likely (or should be) familiar with standard Fair Housing Laws, such as the prohibition […]

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Repairing Your Property Management Reputation

Repairing Your Property Management Reputation

Posted on 05. Oct, 2016 by .

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You’ve worked hard to attract and keep the best tenants; making sure that your properties are well maintained and attractive. Resident safety issues are also a priority, so your property is patrolled regularly, burned out lights replaced immediately, and security cameras working. Everything is working great; you’re happy, your tenants are happy, and the property […]

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Criminal Background Checks

Criminal Background Checks

Posted on 26. Sep, 2016 by .

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In April, the U.S. Department of Housing and Urban Development (HUD) made the job of a property manager a little bit harder. In past blogs, I’ve talked about the possibility of conducting criminal background checks on potential applicants. It turns out that it’s not quite as simple as that. HUD recently released new guidelines for […]

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4 Tips for Keeping Your Renters Happy

4 Tips for Keeping Your Renters Happy

Posted on 01. Sep, 2016 by .

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In a recent post, we talked about some of the things that managers can inadvertently do to drive their good tenants away. Remember, as property managers, your focus should be on providing your residents with a safe, secure place to live. However, it’s also important to provide your tenants with a sense of community and […]

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Renewals: What’s Driving Renters Away?

Renewals: What’s Driving Renters Away?

Posted on 30. Aug, 2016 by .

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Property managers spend a lot of time ensuring that their tenants follow the rules, which include timely payment of rent, reasonable noise levels, parking in their assigned parking spot, and keeping their apartment home in reasonably good shape. If they live up to their end of the bargain, what are you and your staff doing […]

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Are You Ready to be Green?

Are You Ready to be Green?

Posted on 04. Aug, 2016 by .

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Offered by The National Apartment Association Education Institute (NAAEI) and the National Affordable Housing Management Association (NAHMA), the Credential for Green Property Management (CGPM) continues to provide an important role in training onsite managers, maintenance staff and supervisory personnel in the latest green technology. Even property management businesses with limited budgets can benefit from the […]

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How to Keep Your Properties Secure this Summer

How to Keep Your Properties Secure this Summer

Posted on 26. Jul, 2016 by .

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With hot summer days and warm nights upon us, it’s more important than ever that property security measures are in place and operational. Along with bored teenagers looking to get into trouble, warm summer evenings also attract the professional criminal as well. With apartment units frequently empty in summer months due to vacationing tenants, those […]

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Property Event Ideas for the Summer

Property Event Ideas for the Summer

Posted on 28. Jun, 2016 by .

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Every year, do you promise yourself that this will be the year that you create a haven for your residents? That this year, you’ll organize those pool parties and Saturday afternoon barbecues? But somehow, every year, your plans go awry, and when you suddenly have the time to create these get-togethers, it’s September. The best […]

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Summer Safety Measures for Apartment Communities

Summer Safety Measures for Apartment Communities

Posted on 07. Jun, 2016 by .

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With the unofficial start of summer here, more residents will be spending time outdoors, looking for various ways to enjoy the sunshine and warmer temperatures. Year-after-year, the two most popular activities for residents include swimming and barbecuing. The warm weather also brings a host of added responsibilities for property managers and staff alike as they […]

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Keeping Your Apartment Models in Model Shape

Keeping Your Apartment Models in Model Shape

Posted on 31. May, 2016 by .

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We’ve talked in the past about the benefits of pristine landscaping, a spotless leasing office, and clean, uncluttered patios and balconies. Not listed in that group, but just as important, are your apartment models. While furnishings are important, and should be updated on a regular basis, it’s often the small things that can sway an […]

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5 Steps to Decluttering Your Apartment Patios this Summer

5 Steps to Decluttering Your Apartment Patios this Summer

Posted on 17. May, 2016 by .

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Spring and Summer Bring the Clutter On my way to work one morning, I passed an apartment complex about a mile from my house. While the complex itself appeared to be neat and clean, the resident balconies were filled with clutter. Taking a quick detour through the complex, I saw more balconies than not that were […]

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How to Handle Renter Complaints

How to Handle Renter Complaints

Posted on 12. Apr, 2016 by .

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As a property manager, one of the most rewarding and the most difficult parts of your job is to keep renters happy. While the majority of your tenants may never voice a single complaint, when a renter does complain it’s important to handle that complaint in a professional manner. It’s important that every complaint, even the minor […]

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Prepare for an Unpredictable Spring

Prepare for an Unpredictable Spring

Posted on 31. Mar, 2016 by .

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Gusty winds. Late season snow. Wildfires. Floods. Welcome to spring in the U.S. Spring may be the most difficult season to prepare for; simply because weather conditions can change from day to day, and sometimes even hour to hour. Is your property ready for an early spring snow storm? What about gusty, potentially hazardous winds? […]

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6 Ways to Make Your Properties Sustainable

6 Ways to Make Your Properties Sustainable

Posted on 15. Mar, 2016 by .

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In Part I, we discussed ways in which you can build a sustainable property management model for your office. In Part II, we’ll look at ways in which you can build a sustainable model for your properties. Building efficiencies into your property is one of the easiest ways to introduce sustainability into your property operations. […]

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4 Tips for a More Sustainable Property Management Office

4 Tips for a More Sustainable Property Management Office

Posted on 08. Mar, 2016 by .

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Merriam-Webster defines the word Sustainable as “able to be used without being completely used up or destroyed; involving methods that do not completely use up or destroy natural resources; and able to last of continue for a long time.” In everyday operations, we all do things that are not sustainable. Things like rent concessions can […]

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5 Ways to Avoid Rental Scams

5 Ways to Avoid Rental Scams

Posted on 18. Feb, 2016 by .

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While Craigslist and other online venues can be a valuable asset for locating tenants, it’s helpful to proceed with caution. Remember, not all online property management scams are directed at potential tenants. Property management companies can also find themselves the target of scammers in a variety of ways. If you typically post detailed rental information […]

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Modern Rent Collection Methods for Property Managers

Modern Rent Collection Methods for Property Managers

Posted on 09. Feb, 2016 by .

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Today, property managers find themselves in a tough spot. With baby boomers looking to downsize from their home in the suburbs, and recent college graduates entering the rental market for the first time, property managers can find it difficult to know exactly how to market to and communicate with these two very different groups. So […]

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