Archive by Author
Posted on 07. Apr, 2015 by Mary Girsch-Bock.
After a brutal winter in many parts of the U.S., spring has finally arrived, with a hint of green quickly replacing the brown that we’ve looked at for the past several months. While we can all appreciate the warmer weather, those long months of rain and snow can take its toll on even the most […]
Posted on 02. Apr, 2015 by Mary Girsch-Bock.
With warm weather finally here, the number of children playing outside will increase dramatically in the coming weeks. This can cause a number of issues in apartment communities – ranging from noise complaints from residents, as well as an increased incident of accidents; everything from the usual cuts and scrapes to more serious issues that […]
Posted on 17. Mar, 2015 by Mary Girsch-Bock.
Isn’t it amazing how a simple five-letter word can create such panic and anxiety in so many of us. While tales of audit disaster are found everywhere, most audits are simple and straightforward, involving little drama and a lot of paperwork. Of course, even with these reassurances, being audited, whether it’s by the IRS, the […]
Posted on 05. Mar, 2015 by Mary Girsch-Bock.
When I think about tools, images of hammers, screwdrivers, and drills pop into my head. I certainly don’t think about computers, software, continuing education, or a pizza party. But just as a carpenter needs a hammer to do his job well, property management employees need the proper tools to do their job well. Remember, you […]
Posted on 17. Feb, 2015 by Mary Girsch-Bock.
Of all of the tasks required of a property manager, what is the one task that most property managers dread? If you said evictions, you’re correct. While careful applicant screenings can help in reducing the number of evictions necessary, every property manager will eventually find themselves in a position to evict a resident. But are […]
Posted on 03. Feb, 2015 by Mary Girsch-Bock.
If you’re looking for an inexpensive way to build awareness about your property management company while also building relationships with both potential and current residents, you may want to consider starting a blog. While you may have some initial reservations, it’s really quite easy to start, and you can always convince co-workers to contribute as […]
Posted on 06. Jan, 2015 by Mary Girsch-Bock.
Are you ready to begin? There’s something about a new year that provides many of us with the impetus to change. For many of us, becoming more organized is a big part of that change. Yes, you can continue to rifle through that two-foot tall stack of papers resting on your desk, or you can […]
Posted on 01. Jan, 2015 by Mary Girsch-Bock.
It’s a brand new year. If you’re like most of us, you have a long list of New Year’s resolutions that you have vowed to keep this year. And, if you’re like most of us, becoming better organized in 2015 is somewhere on that list; after all it’s one of the Top 10 resolutions year […]
Posted on 09. Dec, 2014 by Mary Girsch-Bock.
As 2014 draws to a close, there’s no better time to begin to assess the year. If there’s nothing you would change for 2015, you can probably stop reading now. But for most of us, there’s always something that we can do better, faster, more efficiently, and more profitably. One of the best ways to […]
Posted on 04. Dec, 2014 by Mary Girsch-Bock.
While the holiday season conjures up visions of family gatherings, robust meals and brightly wrapped presents, the reality can often be very different. Today, it’s rare to find anyone who doesn’t experience at least some stress while coping with the holiday season. From your employees, your residents, and even your own family and friends, instead […]
Posted on 04. Nov, 2014 by Mary Girsch-Bock.
Are you so bogged down in the details of your day to day management duties to take some time and look at the bigger picture? With the pressure to fill empty units, keep the property profitable, and make hundreds of people with very different personalities happy, property managers can sometimes forget to spend some time […]
Posted on 25. Sep, 2014 by Mary Girsch-Bock.
Property managers often refer to their properties as communities, and rightfully so. But have you ever thought about strengthening that community?One of the things that apartment dwellers typically cite about living in an apartment is a sense of isolation. Often, renters are new to the area, or even the state, and would like to meet […]
Posted on 09. Sep, 2014 by Mary Girsch-Bock.
The Wall Street Journal recently noted that the share of new homes being built as rental apartments is at its highest level in four decades. While it certainly helps the economy, an increase in apartment homes can strike fear in the hearts of many property managers. After all, these newer units will likely boast state […]
Posted on 05. Aug, 2014 by Mary Girsch-Bock.
I understand that most of us are averse to change. Just the thought of changing a familiar product can make the most competent people break out into a cold sweat; even if that familiar product has resulted in more work and increased mistakes. Let’s take a quick look at some of the repercussions of Jill’s […]
Posted on 31. Jul, 2014 by Mary Girsch-Bock.
Once upon a time there was a woman we’ll call Jill. Jill worked in a fairly large property management company that handled both commercial and residential property management, so Jill was kept busy. When Jill became a property manager, she was trained on the company’s property management software. The software was adequate, but didn’t perform […]
Posted on 10. Jul, 2014 by Mary Girsch-Bock.
Often, when renting an apartment, tenants are overwhelmed by the amount of information they are given, from the initial apartment viewing, to filling out the application, to getting approved, to finally, moving in. While it’s important to let all prospective residents know and understand the rules they must abide by when moving into their new […]
Posted on 01. Jul, 2014 by Mary Girsch-Bock.
Years ago, while living in Las Vegas, a summer thunderstorm wreaked havoc on my apartment. Lightning eventually struck the roof of my loft, creating a fairly significant hole in the roof. Since it was late, I placed a bucket under the hole to catch the still-falling rain and called the management office to report the […]
Posted on 17. Jun, 2014 by Mary Girsch-Bock.
As important as it is for property managers to ensure that rent is received on a timely basis; rental collection is not just important to property managers. Surveys have shown that residents also want an easier way to pay rent. While many smaller management companies have continued to accept checks, many have done away with […]
Posted on 10. Jun, 2014 by Mary Girsch-Bock.
In older generations, renting an apartment was typically viewed as a temporary measure; with the ultimate goal being home ownership. A lot has changed since then. The epic housing melt-down has driven more renters into the market. And many young professionals are seeing apartments as a reflection of their tastes and personality, not as a […]
Posted on 05. Jun, 2014 by Mary Girsch-Bock.
We all know that in the property management arena, managers typically have one chance to make a good first impression on prospective residents. So the last thing managers want is a cluttered mess to be the first thing that applicants see. We all become immune to our surroundings, seeing only what we want to see. […]
Posted on 27. May, 2014 by Mary Girsch-Bock.
The term risk management can mean different things to different people. But in short, effective risk management is concerned with both the financial and human consequences of unforeseen events. To effectively manage their properties, managers should make a concerted effort to become better educated in risk management; starting with identifying possible risks at each property, […]
Posted on 06. May, 2014 by Mary Girsch-Bock.
It’s safe to say that property managers are constantly in search of ways to improve their properties. While some are obvious, others may not be quite so apparent. For instance, do you really know what your residents think of your clubhouse? Are they happy with property staff? Is staff response to complaints prompt or nonexistent? […]
Posted on 19. Feb, 2014 by Mary Girsch-Bock.
First, let me confess that I love Excel. Having used Excel for years, I’m fully aware of its strengths, and will continue to use it to create spreadsheets, graphs, and tables. But for some unknown reason, there is a small group of property managers that continue to extol the benefits of using Excel as their primary accounting software.
Posted on 06. Jan, 2014 by Mary Girsch-Bock.
Did you know that a recent industry survey determined that 1 in 4 renters do not receive their security deposit back after vacating a rental unit? Though reasons varied, one statistic in the survey clearly stood out – nearly 36 percent of renters claimed that they never received a reason why their deposit was withheld. Their deposit simply wasn’t returned – an act that is illegal in almost every state.