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Criminal Background Checks

Criminal Background Checks

Posted on 26. Sep, 2016 by .

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In April, the U.S. Department of Housing and Urban Development (HUD) made the job of a property manager a little bit harder. In past blogs, I’ve talked about the possibility of conducting criminal background checks on potential applicants. It turns out that it’s not quite as simple as that. HUD recently released new guidelines for […]

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4 Tips for Keeping Your Renters Happy

4 Tips for Keeping Your Renters Happy

Posted on 01. Sep, 2016 by .

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In a recent post, we talked about some of the things that managers can inadvertently do to drive their good tenants away. Remember, as property managers, your focus should be on providing your residents with a safe, secure place to live. However, it’s also important to provide your tenants with a sense of community and […]

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Renewals: What’s Driving Renters Away?

Renewals: What’s Driving Renters Away?

Posted on 30. Aug, 2016 by .

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Property managers spend a lot of time ensuring that their tenants follow the rules, which include timely payment of rent, reasonable noise levels, parking in their assigned parking spot, and keeping their apartment home in reasonably good shape. If they live up to their end of the bargain, what are you and your staff doing […]

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Are You Ready to be Green?

Are You Ready to be Green?

Posted on 04. Aug, 2016 by .

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Offered by The National Apartment Association Education Institute (NAAEI) and the National Affordable Housing Management Association (NAHMA), the Credential for Green Property Management (CGPM) continues to provide an important role in training onsite managers, maintenance staff and supervisory personnel in the latest green technology. Even property management businesses with limited budgets can benefit from the […]

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How to Keep Your Properties Secure this Summer

How to Keep Your Properties Secure this Summer

Posted on 26. Jul, 2016 by .

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With hot summer days and warm nights upon us, it’s more important than ever that property security measures are in place and operational. Along with bored teenagers looking to get into trouble, warm summer evenings also attract the professional criminal as well. With apartment units frequently empty in summer months due to vacationing tenants, those […]

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Property Event Ideas for the Summer

Property Event Ideas for the Summer

Posted on 28. Jun, 2016 by .

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Every year, do you promise yourself that this will be the year that you create a haven for your residents? That this year, you’ll organize those pool parties and Saturday afternoon barbecues? But somehow, every year, your plans go awry, and when you suddenly have the time to create these get-togethers, it’s September. The best […]

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Summer Safety Measures for Apartment Communities

Summer Safety Measures for Apartment Communities

Posted on 07. Jun, 2016 by .

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With the unofficial start of summer here, more residents will be spending time outdoors, looking for various ways to enjoy the sunshine and warmer temperatures. Year-after-year, the two most popular activities for residents include swimming and barbecuing. The warm weather also brings a host of added responsibilities for property managers and staff alike as they […]

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Keeping Your Apartment Models in Model Shape

Keeping Your Apartment Models in Model Shape

Posted on 31. May, 2016 by .

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We’ve talked in the past about the benefits of pristine landscaping, a spotless leasing office, and clean, uncluttered patios and balconies. Not listed in that group, but just as important, are your apartment models. While furnishings are important, and should be updated on a regular basis, it’s often the small things that can sway an […]

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5 Steps to Decluttering Your Apartment Patios this Summer

5 Steps to Decluttering Your Apartment Patios this Summer

Posted on 17. May, 2016 by .

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Spring and Summer Bring the Clutter On my way to work one morning, I passed an apartment complex about a mile from my house. While the complex itself appeared to be neat and clean, the resident balconies were filled with clutter. Taking a quick detour through the complex, I saw more balconies than not that were […]

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How to Handle Renter Complaints

How to Handle Renter Complaints

Posted on 12. Apr, 2016 by .

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As a property manager, one of the most rewarding and the most difficult parts of your job is to keep renters happy. While the majority of your tenants may never voice a single complaint, when a renter does complain it’s important to handle that complaint in a professional manner. It’s important that every complaint, even the minor […]

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Prepare for an Unpredictable Spring

Prepare for an Unpredictable Spring

Posted on 31. Mar, 2016 by .

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Gusty winds. Late season snow. Wildfires. Floods. Welcome to spring in the U.S. Spring may be the most difficult season to prepare for; simply because weather conditions can change from day to day, and sometimes even hour to hour. Is your property ready for an early spring snow storm? What about gusty, potentially hazardous winds? […]

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6 Ways to Make Your Properties Sustainable

6 Ways to Make Your Properties Sustainable

Posted on 15. Mar, 2016 by .

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In Part I, we discussed ways in which you can build a sustainable property management model for your office. In Part II, we’ll look at ways in which you can build a sustainable model for your properties. Building efficiencies into your property is one of the easiest ways to introduce sustainability into your property operations. […]

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4 Tips for a More Sustainable Property Management Office

4 Tips for a More Sustainable Property Management Office

Posted on 08. Mar, 2016 by .

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Merriam-Webster defines the word Sustainable as “able to be used without being completely used up or destroyed; involving methods that do not completely use up or destroy natural resources; and able to last of continue for a long time.” In everyday operations, we all do things that are not sustainable. Things like rent concessions can […]

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5 Ways to Avoid Rental Scams

5 Ways to Avoid Rental Scams

Posted on 18. Feb, 2016 by .

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While Craigslist and other online venues can be a valuable asset for locating tenants, it’s helpful to proceed with caution. Remember, not all online property management scams are directed at potential tenants. Property management companies can also find themselves the target of scammers in a variety of ways. If you typically post detailed rental information […]

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Modern Rent Collection Methods for Property Managers

Modern Rent Collection Methods for Property Managers

Posted on 09. Feb, 2016 by .

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Today, property managers find themselves in a tough spot. With baby boomers looking to downsize from their home in the suburbs, and recent college graduates entering the rental market for the first time, property managers can find it difficult to know exactly how to market to and communicate with these two very different groups. So […]

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Running Criminal Background Checks on Prospective Tenants

Running Criminal Background Checks on Prospective Tenants

Posted on 04. Feb, 2016 by .

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One of the most difficult problems a property manager can face is the incidence of crime on the properties they manage. While there is no full proof system for eliminating all crime, proper screening procedures can go a long way to ensuring that those with a criminal or sex offender background are not inadvertently approved […]

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Do You Screen Your Contractors?

Do You Screen Your Contractors?

Posted on 19. Jan, 2016 by .

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While many property management companies have a maintenance staff that is able to handle most tasks, there will likely be a time when a job will need to be outsourced to an outside contractor. While most property managers carefully screen job applicants when making hiring decisions to ward off possible issues, and carefully screen renters […]

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4 New Years Resolutions Every Property Manager Can Keep

4 New Years Resolutions Every Property Manager Can Keep

Posted on 22. Dec, 2015 by .

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With the New Year just around the corner, you’ve probably begun to think about your resolutions for the coming year. Why not resolve to tackle the issues that have proven to be your nemesis? While the list will vary widely from manager to manager, there’s likely a few things that all will agree would be of […]

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Go Paperless in 2016

Go Paperless in 2016

Posted on 18. Dec, 2015 by .

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The typical property management office is inundated with paperwork – everything from applications to leases, lease addendums, move-out paperwork, and security deposit refunds. Now, imagine your office without paper. No stacks of applications waiting to be filed. No leases or move-out paperwork stacked on a leasing agent’s desk. Kind of hard to do, isn’t it? […]

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How to Celebrate the Holidays with Your Renters

How to Celebrate the Holidays with Your Renters

Posted on 08. Dec, 2015 by .

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During November and December, the holidays often take center stage, and the property management community is no exception. And each November and December, property managers are often faced with a dilemma – how should they celebrate the holidays at their community? While this typically is not a problem for those managing single-family homes, managers at […]

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Preparing Your Properties for El Niño

Preparing Your Properties for El Niño

Posted on 12. Nov, 2015 by .

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While preparing for winter weather is a common occurrence for property managers throughout the country, the preparation for this year’s winter may be slightly different. The National Oceanic and Atmospheric Administration (NOAA) has predicted the return of El Niño this winter; one of the strongest on record. The return of El Niño means a shifting […]

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Preparing Your Business for the New Year

Preparing Your Business for the New Year

Posted on 03. Nov, 2015 by .

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It’s never too early to prepare for year end. Because year end is typically when new systems are implemented, new software purchased, or current work wrapped up, the sooner you can get a jump on these items the better. Here are some things you can finish up now to make a fresh start for the New […]

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The 2016 Property Management Office

The 2016 Property Management Office

Posted on 12. Oct, 2015 by .

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In 1985, the life of a property manager was primarily driven by paperwork. Tenant applications, move-in forms, move-out forms, leases, leasing bonuses, move-out forms, rent receipts, maintenance requests, and work orders; everything required a piece of paper of some kind. Fast forward 30 years, and many property managers and residents may marvel at the tools available for […]

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Easy Fixes to Make Your Property More Desireable

Easy Fixes to Make Your Property More Desireable

Posted on 08. Sep, 2015 by .

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Like anything in life, it’s often the little things that can make the difference between a signed lease and another week (or more) on the market. It’s hard to overstate the importance of a good first impression. While residents typically consider a variety of issues when deciding whether to rent a particular apartment or home, […]

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