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Apartment Leadership: Courageous Conversations

Apartment Leadership: Courageous Conversations

Posted on 16. May, 2011 by .

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How many times have you felt the creep of butterflies in your stomach as you prepare for a ‘moment of truth conversation’ with a member of your team? It’s about as natural as a right hand dominate eight year old dribbling and shooting a basketball with their left hand.

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Love Your Residents More Than They Love You

Love Your Residents More Than They Love You

Posted on 16. Mar, 2011 by .

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Warning…not for the faint-of-stomach but a true lesson in love. Roughly three years ago I had a most unusual experience. I had just moved to St. Louis and taken the role of property manager at a 700+ unit community near the city. I will say that the property gave a whole new meaning to ‘never a dull moment’ as there was always something going on.

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Part 2: The Right Team is Your #1 Ingredient for Success

Part 2: The Right Team is Your #1 Ingredient for Success

Posted on 07. Dec, 2010 by .

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This is the second post in a two part series based on the book Good to Great by Jim Collins. We will discuss making the right hiring decisions, turning loose of bad behavior and making sure personal competencies fit roles and responsibilities.

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The Right Team Is Your #1 Ingredient For Success In Property Management

The Right Team Is Your #1 Ingredient For Success In Property Management

Posted on 23. Nov, 2010 by .

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This is the first of a two part series where I will be using the book Good to Great by Jim Collins to talk about the topic of people. In the book Jim and his team of very talented researches dig up a few practical principles used by companies to differentiate themselves from the crowd.

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Six Simple Actions That Keep Your Apartment Community ‘Tip of Tongue’

Six Simple Actions That Keep Your Apartment Community ‘Tip of Tongue’

Posted on 27. Oct, 2010 by .

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For a lot of people, searching for an apartment is one of those dreaded but necessary experiences you have to go through from time to time. It ranks up there with paying taxes, putting gas in your car and getting a haircut. People are busy and the process of searching for a new place to live just is not that much fun.

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