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4 Year-End Property Management Accounting Best Practices (Nov. 19 Webinar Recap)

4 Year-End Property Management Accounting Best Practices (Nov. 19 Webinar Recap)

Posted on 03. Dec, 2009 by Aimee Miller.

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In a recent webinar, we reviewed four accounting best practices property managers should be doing to close out 2009 and prepare for 2010. We talked through these best practices and demonstrated how to enact them using our web-based property management software but they are definitely applicable if you’re using a different type of software.

Below is the full recording of the webinar

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More Green Incentives For Residential Property Managers – Part 2

More Green Incentives For Residential Property Managers – Part 2

Posted on 08. Oct, 2009 by Marc Courtenay.

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The “science” of being an effective Residential Property Manager changes with the times and the priorities that our society establishes. Part 1 of this article covers ways in which property managers attract and retain residents with green incentives.
Today’s homeowners and home-renters are motivated to save energy and be “earth friendly.” That is why the “Green” [...]

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Interview with Todd Breen, President of Home Property Management – Being Profitable with Section 8

Interview with Todd Breen, President of Home Property Management – Being Profitable with Section 8

Posted on 24. Sep, 2009 by Aimee Miller.

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Recently I had the opportunity to chat with Todd Breen (South East Regional Director, FARPM; Faculty at the Property Management Academy in Florida) about how his company (www.624home.com) makes the Section 8 program profitable. While I was stuck in the office, Todd was actually spearfishing on a yacht in Florida…this is the fish he [...]

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Website Best Practices for Property Managers (Sept. 15 Webinar)

Website Best Practices for Property Managers (Sept. 15 Webinar)

Posted on 15. Sep, 2009 by Aimee Miller.

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In a recent survey of residential property managers, we found that 83 percent plan to grow their business this year and many are using the Internet to expand their marketing reach.
This session covered the following topics:

Highlights of a recent survey of property managers – learn how they are going beyond simple rent reductions to grow [...]

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Moving Marketing Online: Interview with Nick Scarabosio, Jackson Group Property Management

Moving Marketing Online: Interview with Nick Scarabosio, Jackson Group Property Management

Posted on 14. Sep, 2009 by Aimee Miller.

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I recently had the chance to speak with Nick Scarabosio from Jackson Group Property Management in San Francisco, CA. San Francisco is a competitive market and you have to be thinking of creative ways to reach your audience…and Nick is pretty creative!
Aimee: How has your property management marketing changed over the past couple of years [...]

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8 Ideas for Making More Move-In Day Magic!

8 Ideas for Making More Move-In Day Magic!

Posted on 18. Aug, 2009 by Heather Blume.

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I think it should be a requirement for people who work in the multifamily industry to rent an apartment, at communities they don’t directly work at, for at least 5 years, moving at least once every 24 months. What would possess me to make such an outlandish request of my fellow industry compatriots?
One word: EMPATHY
Empathy [...]

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Service Sells: 5 Rules of Property Management Customer Service

Service Sells: 5 Rules of Property Management Customer Service

Posted on 28. Jul, 2009 by Aimee Miller.

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Have you ever read a website or a company description that says something like…”We pride ourselves on delivering terrible service. Really, great service is expensive and we don’t think it is worth it so instead of great service we will provide pretty adequate to bad service. Thanks for your business.” Probably not! Really, we all [...]

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6 Tips for Communication Clarity with Your Residents

6 Tips for Communication Clarity with Your Residents

Posted on 16. Jul, 2009 by Heather Blume.

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You know, not everyone has a gift for writing. Some people don’t even have the basics.
When I was younger, my mother was a librarian and an English teacher. She and I would sit at the kitchen table in the evenings, me struggling with the complexities of Algebra (many of which I, to this day, still [...]

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Five Ways For Property Managers To “Pool” Their Resources

Five Ways For Property Managers To “Pool” Their Resources

Posted on 07. Jul, 2009 by Heather Blume.

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As temperatures rise, so do easy chances for resident retention!  Summer is a great time for connecting with your residents and one of our greatest warm season assets is, of course, our pool.  However, there is more to using your aqua resources than a single large gesture of the large summer pool party.  You can [...]

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Use Local Search to Increase Traffic to Your Property Management Website

Use Local Search to Increase Traffic to Your Property Management Website

Posted on 07. Jul, 2009 by Jonathan Brownfield.

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Chances are, if you’re in the property management business then you’ve advertised your business in the local phone book.
The problem is, people are flooding to online search to find businesses and services, all but assuring the printed telephone directory the same fate as the Long Jawed Mastodon. The good news is that you can adapt [...]

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The Credit Crisis and Its Impact on Rental Housing

The Credit Crisis and Its Impact on Rental Housing

Posted on 02. Jul, 2009 by Marc Courtenay.

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“When it comes to property management and the credit crisis, things are changing all the time…this is unprecedented in our 40 years of experience.”
This is a quote from an interview I conducted with a partner of a prominent Southern California residential property management company. She is also an owner of both single family and multi-family [...]

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New Opportunities to Market Your Company

New Opportunities to Market Your Company

Posted on 17. Jun, 2009 by Aimee Miller.

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I was walking out of Trader Joe’s today and noticed a beautifully painted garbage can. Typically garbage cans are not really my area of focus but this one looked good. It was freshly painted (green) and the paper below it warned “Fresh Frazee Paint.” Kind of clever – they probably gave out the “wet paint” [...]

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Property Managers Surveyed About Their Use of Internet Marketing

Property Managers Surveyed About Their Use of Internet Marketing

Posted on 15. Jun, 2009 by Aimee Miller.

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Many property managers look for the best ways to use the Internet to market their business so they can find more owners and fill vacancies faster. We surveyed a group of residential property managers to learn how they use the Internet for marketing, how they spend money to acquire tenants and how engaged they are [...]

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