Business
Celebrate the New Year with your Staff: 4 Fun Ideas
Posted on 08. Dec, 2011 by Marc Courtenay.
The year 2012 is almost upon us. You staff has worked long and hard to fill the vacancies, please the residents and fulfill the expectations of your clients. So it’s time to show them how much your appreciation while at the same time reinforcing their positive efforts to help your property management business to grow and “flourish.”
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Don’t Be Like Seaworld
Posted on 30. Nov, 2011 by Lisa Trosien.
On a recent family vacation, we went to Seaworld (you probably guessed that by the title of this blog post). After paying the fairly hefty entry fee, we headed straight to the dolphins because they are my girl’s favorite at Seaworld.
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How to Select a Property Manager
Posted on 21. Nov, 2011 by Marc Courtenay.
A recent set of circumstances helped me to realize that property managers might want to know how owners and investors go about selecting a manager for their property.
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MFR and SFR Property Management
Posted on 12. Oct, 2011 by Mary Girsch-Bock.
While there are many companies that specialize in either multi-family property management or single family home management, some companies are able to do both successfully. If you’re currently making the transition from multi-family to single family home management, or are adding home management to your menu of services, there are a few things you will need to take under consideration:
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Rental Applications: Knowing the Rules and Requirements
Posted on 16. Sep, 2011 by Marc Courtenay.
As property managers, we confront the ever-changing process of attracting and qualifying new residents to fill vacancies. With the legal landscape also changing, it’s increasingly important to understand the laws governing rental applications in the state where we manage our rental properties.
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The Security Deposit and the Lease
Posted on 09. Sep, 2011 by Mary Girsch-Bock.
Making sure your security deposits and your lease detail match can save you time and headaches, both now and in the future.
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Protect and Grow Your Owner-Client Relationships
Posted on 07. Sep, 2011 by Marc Courtenay.
Little things mean a lot in the property management business. Maintaining a strong rapport with your owner-clients derives from focusing on those “little things” and attending to the details that forge lasting loyalty and satisfied clients.
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Financial Management Plan
Posted on 01. Sep, 2011 by Mary Girsch-Bock.
If you’re actively seeking new clients (and who isn’t) writing a solid management plan can go a long way towards signing that management contract. Multi-unit managers in particular have to show owners that they can do more than simply collect the rent and evict non-paying tenants.
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Benefits of a Mandatory Renters Insurance Program
Posted on 25. Aug, 2011 by Melissa Foley.
Renters Insurance by definition is the combination of Liability and Content Coverage. In most markets, an owner can only require a resident to carry Liability coverage which essentially covers damage to the asset. Annual premiums are typically less than $9-$10 a month to the Resident. When partnering with a Preferred Provider, residents will be “pre-approved” and can obtain coverage quickly and easily. Residents have the options to add content coverage to protect their personal belongings in the event of such things such as theft, fire, flood, etc.
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Safety Tips for Property Managers
Posted on 19. Aug, 2011 by Mary Girsch-Bock.
While property management may not make anyone’s ‘Top 10 Most Dangerous Jobs’ list, the fact is that there are some dangers invoiced with the profession. Many managers think nothing of scheduling appointments with people that they have no information about, leaving a sole employee in the office to handle calls, or arranging late appointments to suit applicants. Rarely does this become an issue, but problems can arise that can prove to be costly, or even deadly, to property managers.
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Eliminate Property Management Time Wasters
Posted on 09. Aug, 2011 by Mary Girsch-Bock.
Streamlining office operations can go a long way toward instituting and utilizing proper time management techniques. Below are a few time-consuming procedures that you may want to consider eliminating in order to create more free time tomorrow. While you’re at it, take a look around your office – most of us all have our own time wasters that need to be eliminated.
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What Property Managers Should Not Cut Back On In a Tough Economy
Posted on 12. Jul, 2011 by Mary Girsch-Bock.
In my previous article, Ways Property Managers Can Survive a Tough Economy, I discussed some areas where property managers can cut back in a tough economy in order to save some money without compromising the quality of their business. Here are some areas that you never want to cut back or skimp.
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Ways Property Managers Can Survive a Tough Economy
Posted on 06. Jul, 2011 by Mary Girsch-Bock.
Although the economy has started to trend upwards (a little), it’s still pretty tough out there. The question property managers may be asking themselves is “Where are easy places I can save a little money?”
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Representing Your Company Well
Posted on 20. Jun, 2011 by Lisa Trosien.
Word to the wise; if you’re carrying anything with your company logo on it, wearing anything with your company logo on it, or are well known enough to be associated with your company, your behavior needs to be upstanding and professional at all times.
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Effective Ways To Handle an Eviction
Posted on 16. Jun, 2011 by Marc Courtenay.
There are no easy, self-evident ways to deal with a resident eviction. You can’t just change deal with this challenge using your imagination only. A property manager or owner who wants to evict a tenant must fastidiously follow the state and local laws. The process of eviction can be expedited. The challenge though involves doing everything exactly right.
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Encouraging Residents to Purchase Renters Insurance
Posted on 07. Jun, 2011 by Mary Girsch-Bock.
Whether you’re managing multi-family units or single family homes, as a property manager, a large part of your job is to maintain the condition of the property you are managing. That’s why it’s in your best interest to encourage your residents to purchase renters insurance.
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Plug Into the Power of NARPM
Posted on 23. May, 2011 by Marc Courtenay.
With the ever-changing challenges and opportunities of property management it’s wise to be part of a national association that focuses on the issues of that profession. NARPM wants their members to have a heightened expertise and industry knowledge to assist them in doing the best job they possibly can.
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Apartment Leadership: Courageous Conversations
Posted on 16. May, 2011 by Mike Brewer.
How many times have you felt the creep of butterflies in your stomach as you prepare for a ‘moment of truth conversation’ with a member of your team? It’s about as natural as a right hand dominate eight year old dribbling and shooting a basketball with their left hand.
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Property Management Certificate Programs
Posted on 04. May, 2011 by Mary Girsch-Bock.
There are a variety of property management certifications available. Becoming certified allows property managers to build on their experience and offers both tenants and potential employers the knowledge that the person in charge has both the knowledge and experience necessary to be successful.
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“N” is for Network and “C” is for Contest
Posted on 26. Apr, 2011 by Marc Courtenay.
To be a more successful property manager and to stand out as the proactive professional that you are, you’ll want to excel at building your own network.
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Low-Cost Ways to Upgrade Your Leasing Office
Posted on 21. Apr, 2011 by Marc Courtenay.
You only get one chance to make a good impression. That’s also true for your rental-leasing office. How your office is arranged and the ambiance it presents will leave a lasting impression on owners and potential residents.
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Manage Your Property Like a Dog
Posted on 12. Apr, 2011 by Lisa Trosien.
I’m fairly new to dog ownership. We actually got Izzy on August 12, 2010. And aside from absolutely adoring my little pup, I’ve learned a lot from her as well, especially when it comes to managing (believe it or not).
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What’s The Most Important Resident Screening Criteria?
Posted on 15. Mar, 2011 by Mary Girsch-Bock.
When it comes to screening applicants, each property manager has their own set of criteria that potential residents must live up to. Establishing a consistent screening process when renting an apartment or a house drastically reduces the threat of discrimination lawsuits.
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Distinguish Your Business by Accentuating the Positive, Eliminating the Negative
Posted on 25. Jan, 2011 by Marc Courtenay.
In these challenging times there is one question all property managers should be asking themselves; “Why would my clients and residents prefer me and the properties I’m managing?” Recently I asked a successful, long-time property manager the simple question, “What keeps your owners happy?” It was another way of asking the question in paragraph one.




