Business
The Best Property Management Companies Are the Ones That Have Built Strong Teams
Posted on 22. Feb, 2010 by Mike Levy.
Over the last several months I have interviewed 50 of the most successful property managers across the United States. Excellent people skills and an enthusiastic and positive attitude were qualities of successful property managers. But the one thing that became very clear, early on in my interviews, was that building strong teams was critical to [...]
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Seven Reasons Why Rent Checks Cost More than You Think
Posted on 11. Feb, 2010 by Jim Semick.
More property management firms are discovering that they can save a significant amount of time and reduce headaches during rent week by moving their resident rent payments online using ACH (automated clearinghouse) and other electronic methods.
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Secrets of Successful Property Managers: Attitude Makes All the Difference
Posted on 04. Feb, 2010 by Mike Levy.
Over the last several months I have interviewed 50 of the most successful property managers across the United States. What I started to realize was that there was a common attribute that many of the successful property managers shared – and it was having a positive and enthusiastic attitude.
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Ditch That Rent Check: A World of Online Payment Options
Posted on 28. Jan, 2010 by Jim Semick.
Sure, the lowly check will be with us for a while. But that doesn’t mean that you can’t help send checks the way of the dodo bird. According to a Federal Reserve System study, check usage is in steep decline, and checks now represent only 30 percent of all non-cash payments. Electronic payments are now the clear winner with consumers.
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Secrets of Successful Property Managers: Excellent People Skills are Critical
Posted on 27. Jan, 2010 by Mike Levy.
Over the last several months I have interviewed 50 of the most successful property managers across the United States. One thing I consistently heard over and over from the property managers, is the importance of having good people skills. The five critical people skills identified were:
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Bigger Isn’t Always Better: The Trend Towards Renting Smaller Apartments
Posted on 08. Jan, 2010 by Heather Blume.
When she was in 8th grade, as is tradition in my family, my sister got her first set of matched luggage. It was dark blue with tan piping and I remember it was from JC Penny’s. For 8th grade promotion, I think she received all the pieces to that luggage set that she hadn’t gotten [...]
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5 Inexpensive Ways to Improve Your Rental Properties
Posted on 16. Dec, 2009 by Marc Courtenay.
If you had an unlimited budget for upgrading your properties you wouldn’t need an article like this one. In the current economic reality, we have to be creative and financially careful when we are trying to make our units more appealing.
As a property manager, you know what it is like to have a tight schedule and an even tighter budget, so I thought I’d share with you some simple and “cheap” ways to spruce up your inventory to attract new residents.
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Cover Your Eyes! A Selection of Entries from Our “Worst Move-Out Photo” Contest
Posted on 05. Nov, 2009 by Jonathan Brownfield.
We recently held a contest here at PropertyManager.com asking property managers to submit their worst move-out photo(s) to be entered into a drawing for an iPod shuffle. We thought it best not to disclose any names because these photos are just too gross. So, if you’re having a hard day remember that it [...]
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Does Size Matter: Revisiting Your Pet Policy
Posted on 07. Oct, 2009 by Heather Blume.
Let’s play a game. I’m going to show you two pictures and I want you to pick which dog you think would be a better fur-resident in your community, bearing in mind your current pet policy and your own personal prejudices and biases to certain dogs.
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Interview with Todd Breen, President of Home Property Management – Being Profitable with Section 8
Posted on 24. Sep, 2009 by Aimee Miller.
Recently I had the opportunity to chat with Todd Breen (South East Regional Director, FARPM; Faculty at the Property Management Academy in Florida) about how his company (www.624home.com) makes the Section 8 program profitable. While I was stuck in the office, Todd was actually spearfishing on a yacht in Florida…this is the fish he [...]
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2 More Ideas on How Property Managers Can Prosper in Today’s Economy: Part 2
Posted on 04. Sep, 2009 by Jennifer Newton.
This is the second part of my article on best practices for property managers to continue to grow their business, even during our tough economy. In the first article I talked about providing excellent service to both types of your clients – owners and residents. My second two best practices are around building a strong [...]
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2 Ideas on How Property Managers Can Prosper in Today’s Economy: Part 1
Posted on 21. Aug, 2009 by Jennifer Newton.
I believe that property managers have the opportunity to get more clients during this recession so they emerge with an even stronger infrastructure once the economy turns around. Here is the first part of my thoughts on four areas to focus on right now so you can prosper in today’s economy. This article will cover [...]
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The Dawn of Outrageous Opportunities for Property Managers
Posted on 06. Aug, 2009 by Marc Courtenay.
Interviewing property managers these days has been a very interesting experience. That’s because these are “the best of times and the worst of times” for property managers.
After all, on the west coast of the U.S.A. vacancy rates are up sharply. One Portland, Oregon property manager said he can’t remember a time when he has placed [...]
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Does a Landlord Have to Accept Section 8 Vouchers?
Posted on 30. Jul, 2009 by Robert Machado.
While HomePointe (my property management business) does accept any legal source of income, our clients reserve the right to not participate in the Section 8 Program. The Section 8 Program involves signing a government lease, not ours. It also involves submitting to mandatory inspections both at move in and annually. Finally, it also mandates longer [...]
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Service Sells: 5 Rules of Property Management Customer Service
Posted on 28. Jul, 2009 by Aimee Miller.
Have you ever read a website or a company description that says something like…”We pride ourselves on delivering terrible service. Really, great service is expensive and we don’t think it is worth it so instead of great service we will provide pretty adequate to bad service. Thanks for your business.” Probably not! Really, we all [...]
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Property Management Best Practices to Protect Property Values
Posted on 23. Jul, 2009 by Agi Anderson.
Property Documentation with Photographs
“A picture is worth a 1000 words,” holds true with protecting investments for your owners. Make certain you take first-rate photos prior to move-in, digital photography makes this a simple, effective task. Show the condition of the entire property inside and out. Include; appliances, fixtures, walls, flooring and every room of the [...]
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Challenges and Solutions for Residential Property Managers – Part 2
Posted on 14. Jul, 2009 by Marc Courtenay.
What an exciting time for residential property managers! As successful people well know, a crisis can equal an opportunity.
In Part 1 of Challenges and Solutions for Residential Property Managers, I discussed how property managers can attract and retain residents, even in today’s economic climate. For this article I’ll turn my attention to owners.
One of the [...]
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Challenges and Solutions for Residential Property Managers – Part 1
Posted on 10. Jul, 2009 by Marc Courtenay.
If you’re a property manager in today’s market you know you’re facing conditions that you may have never faced before. Those who are proactive and innovative will prosper, even in today’s economic conditions.
Currently in markets like Southern California, vacancies are at levels not seen in over 15 years. One property manager there told me, “Competition [...]
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Schedule Time to Grow Your Property Management Business
Posted on 01. Jul, 2009 by Aimee Miller.
My dad is a retired professor and a very well-read, educated and thoughtful man (who is probably reading this post!). Sometimes I’ll call him and ask what he is doing and he says “reading and thinking.” I don’t think that many of us actually take time to just think without also doing something else too. [...]
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When the News is Bad, What Do You Do?
Posted on 12. Jun, 2009 by Robert Machado.
We recently had a house flood when a valve behind the toilet busted in the middle of the night. A call to the owner had to be made to tell them that the house had flooded and the cleanup costs would be considerable.
Of course, no one wants to make that call, to tell the owner [...]




