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How to Get Your Residents To Pay Rent Online

How to Get Your Residents To Pay Rent Online

Posted on 14. Jun, 2011 by .

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While many property management companies have been offering an online rental payment option to residents for years, there are just as many who currently do not. And the management companies that currently do offer this option have found that only a fraction of their residents actually utilize an online rental payment option.

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Encouraging Residents to Purchase Renters Insurance

Encouraging Residents to Purchase Renters Insurance

Posted on 07. Jun, 2011 by .

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Whether you’re managing multi-family units or single family homes, as a property manager, a large part of your job is to maintain the condition of the property you are managing. That’s why it’s in your best interest to encourage your residents to purchase renters insurance.

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Service vs Experience

Service vs Experience

Posted on 02. Jun, 2011 by .

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I went flower shopping at Lowe’s this weekend. And while I hated fighting the crowds (it was even hard to snag a cart), I was able to experience two completely different kinds of service in the same department of the store.

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Who Doesn’t Want Residential Income Property Right Now?

Who Doesn’t Want Residential Income Property Right Now?

Posted on 26. May, 2011 by .

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Owning and managing residential income property is not for the faint of heart. Dealing personally with residents, filling vacancies, collecting the rent and maintaining the properties are the reasons many owners hire professional property managers.

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Plug Into the Power of NARPM

Plug Into the Power of NARPM

Posted on 23. May, 2011 by .

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With the ever-changing challenges and opportunities of property management it’s wise to be part of a national association that focuses on the issues of that profession. NARPM wants their members to have a heightened expertise and industry knowledge to assist them in doing the best job they possibly can.

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Fair Housing Webinar Recap, Featuring Trainer Donna

Fair Housing Webinar Recap, Featuring Trainer Donna

Posted on 18. May, 2011 by .

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In honor of April Fair Housing Month, we co-hosted a webinar with Grace Hill featuring Fair Housing Expert, Trainer Donna. Donna gave many best practices on what you should be doing to stay compliant with Fair Housing regulations.

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Apartment Leadership: Courageous Conversations

Apartment Leadership: Courageous Conversations

Posted on 16. May, 2011 by .

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How many times have you felt the creep of butterflies in your stomach as you prepare for a ‘moment of truth conversation’ with a member of your team? It’s about as natural as a right hand dominate eight year old dribbling and shooting a basketball with their left hand.

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Choosing the Right Property Management Accounting Software

Choosing the Right Property Management Accounting Software

Posted on 12. May, 2011 by .

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Has your current property management software program been giving you more problems than solutions? If so, you may be ready to look for new property management accounting software. If you’re not sure what you need, take these suggestions under consideration.

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Property Management Certificate Programs

Property Management Certificate Programs

Posted on 04. May, 2011 by .

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There are a variety of property management certifications available. Becoming certified allows property managers to build on their experience and offers both tenants and potential employers the knowledge that the person in charge has both the knowledge and experience necessary to be successful.

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“N” is for Network and “C” is for Contest

“N” is for Network and “C” is for Contest

Posted on 26. Apr, 2011 by .

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To be a more successful property manager and to stand out as the proactive professional that you are, you’ll want to excel at building your own network.

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Low-Cost Ways to Upgrade Your Leasing Office

Low-Cost Ways to Upgrade Your Leasing Office

Posted on 21. Apr, 2011 by .

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You only get one chance to make a good impression. That’s also true for your rental-leasing office. How your office is arranged and the ambiance it presents will leave a lasting impression on owners and potential residents.

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Working With Real Estate Investment Groups and Associations

Working With Real Estate Investment Groups and Associations

Posted on 14. Apr, 2011 by .

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A property manager’s best friend may be her own imagination and creativity. Yes, nothing floats like experience, but sometimes we have to go out of our own “comfort zones” to fish in unchartered waters. Recently I spoke to a group of real estate developers who formed a Syndicate for investors to participate in their projects.

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Manage Your Property Like a Dog

Manage Your Property Like a Dog

Posted on 12. Apr, 2011 by .

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I’m fairly new to dog ownership. We actually got Izzy on August 12, 2010. And aside from absolutely adoring my little pup, I’ve learned a lot from her as well, especially when it comes to managing (believe it or not).

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How Property Managers Can Use Video

How Property Managers Can Use Video

Posted on 07. Apr, 2011 by .

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AppFolio recently hosted a webinar featuring Todd Breen (CEO of VirtuallyIncredible.com) which included great ideas on how to shoot marketing videos, inspection videos, move-in/move-out videos and more!

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Screening Tenants Consistently for Fair Housing

Screening Tenants Consistently for Fair Housing

Posted on 05. Apr, 2011 by .

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Under Title VIII of the Civil Rights Act of 1968, commonly known as the Fair Housing Act, it is illegal for landlords to refuse to rent or sell a dwelling based on an applicant’s race, color, national origin, religion, sex, familial status, or disability. Does your management company base their applicant approvals on documented evidence of an applicant’s ability to pay or not pay?

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Fair Housing Resources for Savvy Property Managers

Fair Housing Resources for Savvy Property Managers

Posted on 01. Apr, 2011 by .

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State and federal laws require nondiscrimination and equal access to housing for all people. There can’t be any discrimination on the basis of race, color, religion, sex, national origin, ancestry, sexual orientation, age, familial status, children, marital status, veteran status or membership in the armed services, the receiving of public assistance, or physical or mental disability.

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Property Managers Receive Free “Energy Review” and Save Money

Property Managers Receive Free “Energy Review” and Save Money

Posted on 29. Mar, 2011 by .

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There might not any “free lunches”, but hundreds of utility companies around the nation are offering free consultations and reviews on how to stop wasting both energy and money. The idea is to figure out how to use less energy and yet make your rental properties more comfortable for residents at a meaningful saving in costs.

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Will the Cost of Renting Rise in 2011?

Will the Cost of Renting Rise in 2011?

Posted on 24. Mar, 2011 by .

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Even though the Federal Reserve Board and the U.S. government keep telling us that there’s virtually “no inflation” and little if any “inflationary pressures”, most Americans know otherwise. Major financial news channels like Bloomberg and CNBC are reporting that in many regions around the nation vacancy rates are going down.

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SEO Continued: What is Digital Asset Optimization?

SEO Continued: What is Digital Asset Optimization?

Posted on 24. Mar, 2011 by .

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The natural evolution of Search Engine Optimization is Digital Asset Optimization (DAO), the optimization of all of your online content. This includes images, audio files, video’s and even PDFs. Anything you place online has a keyword title, meta tag and a clear description to influence search engines.

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Love Your Residents More Than They Love You

Love Your Residents More Than They Love You

Posted on 16. Mar, 2011 by .

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Warning…not for the faint-of-stomach but a true lesson in love. Roughly three years ago I had a most unusual experience. I had just moved to St. Louis and taken the role of property manager at a 700+ unit community near the city. I will say that the property gave a whole new meaning to ‘never a dull moment’ as there was always something going on.

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What’s The Most Important Resident Screening Criteria?

What’s The Most Important Resident Screening Criteria?

Posted on 15. Mar, 2011 by .

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When it comes to screening applicants, each property manager has their own set of criteria that potential residents must live up to. Establishing a consistent screening process when renting an apartment or a house drastically reduces the threat of discrimination lawsuits.

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A Landlord’s Inside Track to Debt Collection: The Bank Levy

A Landlord’s Inside Track to Debt Collection: The Bank Levy

Posted on 14. Mar, 2011 by .

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The bank account levy is perhaps the most efficient means for collecting a money judgment. A bank account levy is the judicial process for seizing funds in a bank account to satisfy a judgment. Following an eviction, and after a money judgment has been entered, the landlord may levy the bank account of a former tenant to collect the judgment.

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Why Should I Rent from You?

Why Should I Rent from You?

Posted on 10. Mar, 2011 by .

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Start using testimonials in your leasing office, in your models, on your website and even on your collateral materials. Have a variety of demographic groups in your testimonials. The 65 year old empty nester couple might not relate well to the 22 year old roommates fresh out of college in their first jobs, you know?

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Optimizing Your Property Management Facebook Page for Search

Optimizing Your Property Management Facebook Page for Search

Posted on 24. Feb, 2011 by .

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While you shouldn’t focus all of your efforts solely on Facebook, it does make sense to optimize the content posted on Facebook. Facebook search is linked to keywords within all public posts, profiles, pages, groups and applications but very few are utilizing this opportunity to increase their Facebook SEO.

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