Posted on 26. Apr, 2010 by Aimee Miller.
In this April 22nd webinar video recording, Mike Whaling, social media expert for the residential property management industry, talks about how property managers can use social media (think Facebook, Twitter, blogging) to connect with current and prospective residents as well as prospective owners.
Posted on 22. Apr, 2010 by Heather Blume.
April is one of my favorite months in property management because it’s full of ANTICIPATION! We’re all waiting for that first big weekend, when the leasing season really kicks in to high gear for all those late May and early June moves. Instead of waiting this year, why not take a proactive approach with some fresh ideas to drive traffic to your door?!
Posted on 15. Apr, 2010 by Heather Blume.
Mood is infectious to the people around us because as humans, we’re wired for it. In the world of apartment rentals, your emotional state can be a grand ally in helping you control a given situation.
Posted on 13. Apr, 2010 by Marc Courtenay.
These challenging times present many bargains, discounts and some exceptional opportunities for property managers. Although rental rates have dropped and vacancies soared in many areas of the country, there are many reasons to believe we are at or near the bottom.
Posted on 08. Apr, 2010 by Mary Girsch-Bock.
When Judy moved out of her apartment, the property managers at one of New Mexico’s top management companies were mortified by the extent of damages. The front door was covered in dents, and windows were broken in both the bedroom and the living room. The carpet was covered in cigarette burns and ugly purple stains, and the bathroom tile was curled up and peeling from excessive water damage.
Posted on 31. Mar, 2010 by Heather Blume.
8 Seconds. That’s a very long time if you’re riding a bull. Not so long if you’re meeting a prospective resident. Humans are judgmental. Going beyond cultural lines, beyond family, beyond age, and beyond any other conceivable grouping, across the board, humans as a species are judgmental.
Posted on 24. Mar, 2010 by Jim Semick.
It’s rent week again, and all hands are on deck. If you’re like many other property management firms, you have an unwritten rule: no vacation during rent week. You realize that rent checks cost your company time and money with unnecessary handling, data entry, errors, staff frustration and other inefficiencies. Surely there has to be a better way.
Posted on 19. Mar, 2010 by Marc Courtenay.
Yesterday I received an advertisement from a rental car company. It simply stated, “The next time you need a rental car call us and receive a free upgrade”, and they meant it.
The word “free” strikes a positive chord for us all. So if I’m a couple looking for an apartment or a rental home and I see the word “free”, I’m likely to investigate this offer.
Posted on 16. Mar, 2010 by Heather Blume.
The process of interviewing for a new property team member can be nerve wracking for many managers. With so many jobs cut back this last year, the pool of applicants has never been bigger and the resumes have never been more flowery and descriptive, not to mention misleading.
Posted on 12. Mar, 2010 by Mike Levy.
Over the last several months I have interviewed 50 of the most successful property managers across the United States. Most, if not all, of the interviewees talked about soft skills being much more important than having actual property management experience when hiring new employees.
Posted on 09. Mar, 2010 by Heather Blume.
We in the property management world know that sunshine brings in the tours, something that has proven to be a major challenge this year. To encourage a little more traffic, here are 3 ideas for your marketing teams.
California 2010 Legal Update: Legislation and Case Law That Will Effect Rental Property Owners and Managers
Posted on 04. Mar, 2010 by KTS-Law.
As 2010 gets under way, it is important for property managers and owners to be aware of new legislation, case law and legal trends that will significantly impact our industry. Below is an overview of the most significant laws and trends for this year.
Posted on 25. Feb, 2010 by Aimee Miller.
In this February 24th webinar video recording, Mike Levy, author of the book 50 Interviews: Successful Property Managers, shares the top 7 lessons he learned while interviewing successful property managers. He provides examples and ideas about how to incorporate these lessons into your business. Read a case study on how Ray Scarabosio of Jackson Group […]
Posted on 22. Feb, 2010 by Mike Levy.
Over the last several months I have interviewed 50 of the most successful property managers across the United States. Excellent people skills and an enthusiastic and positive attitude were qualities of successful property managers. But the one thing that became very clear, early on in my interviews, was that building strong teams was critical to […]
Posted on 18. Feb, 2010 by Heather Blume.
I see a lot of properties and companies doing a cannonball in the deep end of the Facebook swimming pool. I’d estimate that I’m “friended” or “followed” by at least six new properties or management companies a week.
Posted on 16. Feb, 2010 by Marc Courtenay.
Just as the number of apartment vacancies reached multi-decade highs, the number of homebuyers who are about to need apartments to rent will skyrocket. Reis, a New York real estate research firm, says apartment vacancies hit a 30-year high in the fourth quarter of 2009. Vacancy rates hit 8%, the highest level since Reis started tracking 79 U.S. real estate markets in 1980.
Posted on 11. Feb, 2010 by Jim Semick.
More property management firms are discovering that they can save a significant amount of time and reduce headaches during rent week by moving their resident rent payments online using ACH (automated clearinghouse) and other electronic methods.
Posted on 10. Feb, 2010 by Heather Blume.
Whether you refer to the best known February holiday as Valentine’s Day or Single’s Awareness Day, this month packs a lot more marketing power than just events circling the 14th. Let’s look at 4 ideas that can bring you some buzz and some great new rentals!
Posted on 09. Feb, 2010 by Heather Blume.
It’s the start of the new year, so inevitably the thing in the forefront of everyone’s minds right now is the same: tax time! Okay, maybe not. When it comes to taxes, you’ve got basically two camps of people.
Posted on 04. Feb, 2010 by Mike Levy.
Over the last several months I have interviewed 50 of the most successful property managers across the United States. What I started to realize was that there was a common attribute that many of the successful property managers shared – and it was having a positive and enthusiastic attitude.
Posted on 02. Feb, 2010 by Marc Courtenay.
Few investors have noticed that rents are finally covering mortgage payments again in residential real estate. In many regions for the first time in years, rental income can pay the mortgage on smaller residential properties. We’ve waited a long time for this opportunity.
Posted on 28. Jan, 2010 by Jim Semick.
Sure, the lowly check will be with us for a while. But that doesn’t mean that you can’t help send checks the way of the dodo bird. According to a Federal Reserve System study, check usage is in steep decline, and checks now represent only 30 percent of all non-cash payments. Electronic payments are now the clear winner with consumers.
Posted on 27. Jan, 2010 by Mike Levy.
Over the last several months I have interviewed 50 of the most successful property managers across the United States. One thing I consistently heard over and over from the property managers, is the importance of having good people skills. The five critical people skills identified were:
Posted on 21. Jan, 2010 by Jonathan Brownfield.
In this January 20th webinar video recording, Jackie Ramstedt, nationally renowned Keynote Speaker and Performance Consultant for the property management industry, shares her perspective on how to establish a world-class approach to your customer service programs with specific goals for every member of your team.