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Do Your Clients Want to Keep You or Replace You?

Do Your Clients Want to Keep You or Replace You?

Posted on 12. Apr, 2012 by .

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Not to cause undue concern, but are your clients talking to other property managers about what they want and may not be receiving? The only way to answer the question is to get in touch with your clients soon, see how they’re doing and ask them what they want and need.

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How to Manage Your Utility Costs

How to Manage Your Utility Costs

Posted on 11. Apr, 2012 by .

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While newer apartment complexes have separate utility meters for gas and electric, older properties often have a central meter for all utilities, with the end result being units marketed to tenants as ‘utilities included.’ An attractive prospect from a marketing standpoint, the fact remains that including utilities in your tenant’s rent can be a risky policy that may ultimately pay off for tenants while costing your management company thousands of dollars a year in inflated utility costs.

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Will “Uncle Sam” Help Your Clients Buy Rental Properties?

Will “Uncle Sam” Help Your Clients Buy Rental Properties?

Posted on 06. Apr, 2012 by .

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First let’s talk about interest rates. Recently the 30-year and 15-year mortgage rates (which are tied to the benchmark yield on the 10-year US Treasury bond) have begun to creep upward. The average rate on the 30-year fixed mortgage hovered near historic lows the week of March 12th, making home-buying and refinancing more attractive to those who can qualify.

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Helpful Property Management Maintenance Tips

Helpful Property Management Maintenance Tips

Posted on 03. Apr, 2012 by .

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Of all of the reasons why tenants leave, (other than relocating in another area or buying a house) inadequate maintenance is right at the top. There aren’t many people that would put up with a ceiling leaking for days, or a toilet that won’t work, or a faucet that constantly drips.

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Renting: The New “Great American Dream”

Renting: The New “Great American Dream”

Posted on 27. Mar, 2012 by .

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The old dream for Americans was to save enough money for a down payment on a home that you could own or partly own by qualifying for a mortgage you could pay off over time. My, how times have changed. Many people I speak with still believe in the old dream.

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Importance of Rental Payment History

Importance of Rental Payment History

Posted on 23. Mar, 2012 by .

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Used in conjunction with credit evaluations and traditional screening methods, rental payment history can go a long way toward filling up an apartment community with qualified renters who pay on time.Resident screening companies love data. To determine whether or not a prospect is worthy of renting an apartment, vast databases are scanned for past purchasing behaviors, job histories, on-time and overdue payments and of course, credit history.

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Enforcing Your Storage Unit Agreement in California

Enforcing Your Storage Unit Agreement in California

Posted on 22. Mar, 2012 by .

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Many of our clients are perplexed about what to do with a garage or storage unit rental when they want to terminate the tenancy and receive back possession. Is an eviction required? The answer depends upon whether or not the garage or storage unit falls under the California Self-Service Storage Facility Act. If it does, an eviction is not required. This article is designed to clear up the confusion so you will be able to act appropriately whenever you want to terminate a storage rental lease.

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How an Internet Leasing Agent Can Help Property Managers

How an Internet Leasing Agent Can Help Property Managers

Posted on 19. Mar, 2012 by .

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The traditional property management model has been to staff your office with leasing agents and they will handle all of the sales aspect of renting the apartment; from the initial screening, the showing, the application, and even move-in details. Yet, today, because of an enhanced Internet presence, management companies are seeing an increased number of people leasing sight unseen.

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Timely Trends and Updates for the Savvy Property Manager

Timely Trends and Updates for the Savvy Property Manager

Posted on 15. Mar, 2012 by .

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If you’ve been keeping track of the latest news on real estate, home prices, and the inventory of unsold houses you’re confused, encouraged, or perhaps dubious. For example, in Los Angeles, California the average house price is anticipated to drop yet another 7% during the second quarter of 2012 when compared to the second quarter of 2011. The median home price in the second quarter of 2011 was $343,000 according to a CNN report.

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Improve Your Residents Cooperation Levels Using These Three Ideas

Improve Your Residents Cooperation Levels Using These Three Ideas

Posted on 06. Mar, 2012 by .

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Every property manager has an opinion on how cooperative or uncooperative their residents are. Most property managers still refer to residents as tenants or renters, and that reality leads to the first of the three ideas to help your residents want to be more cooperative. My first idea (aka suggestion) is to begin to change the way you look at and speak about the residents who are renting the properties you manage and/or own.

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Day Care and Rental Property

Day Care and Rental Property

Posted on 01. Mar, 2012 by .

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California law requires residential landlords to allow small day care providers to operate on residential rental property under certain conditions. To operate legally in residential rental property without the permission or consent of the rental owner, the day care must be limited to six children or less. The children of the day care provider count in that number. The number can be extended up to a total of eight but only if the rental owner consents to the increased number.

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Leasing Ideas for Property Managers

Leasing Ideas for Property Managers

Posted on 28. Feb, 2012 by .

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While part of the selling process for any property manager is to increase visibility and drive more potential applicants into the leasing office, if more applicants than not end up walking out the door without filling out an application; there’s something wrong. Here are some suggestions that will get more of those walk-ins converted to applicants and eventually tenants.

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Federal Laws Property Managers Must Be Aware Of – Part II

Federal Laws Property Managers Must Be Aware Of – Part II

Posted on 24. Feb, 2012 by .

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When familiarizing yourself with the federal laws, you may want to take a few extra minutes to review your applicable state laws as well. While some of these acts may be more relevant to your particular type of property management business than others, educating both yourself and your staff about these federal (and state) acts and the repercussion of violating them will ensure compliance, which is the most important thing of all.

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The Trend is the Property Manager’s Friend

The Trend is the Property Manager’s Friend

Posted on 22. Feb, 2012 by .

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This may be the defining year for catapulting your business to a higher level of productivity and financial rewards. What you’re about to read isn’t “feel-good” filler, but careful extrapolation based on current analysis and careful observations. The positive trend for residential rental income properties has accelerated into the beginning of 2012.

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Managing Your Online Reputation (Webinar Recap)

Managing Your Online Reputation (Webinar Recap)

Posted on 20. Feb, 2012 by .

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In this webinar recording, Charity Hisle, an emerging leader within the multifamily industry shares her social media expertise on how to manage your online reputation.

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National Study: Inside the Mind of the Online Renter (Webinar Recap)

National Study: Inside the Mind of the Online Renter (Webinar Recap)

Posted on 17. Feb, 2012 by .

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We were lucky to have Mike Whaling (30 Lines) and Doug Miller (Founder & President of SatisFact) present the results from a national study conducted in order to find out what online renters want.

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Webinar Recap: Five Ways to Immediately Improve Your Leasing Success

Webinar Recap: Five Ways to Immediately Improve Your Leasing Success

Posted on 17. Feb, 2012 by .

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Lisa Trosien, Apartment Marketing Expert, provided valuable insight on how to enhance the way you approach the leasing process.

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Carbon Monoxide Detectors

Carbon Monoxide Detectors

Posted on 16. Feb, 2012 by .

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The Carbon Monoxide Poisoning Prevention Act of 2010, also known as SB 183, is effective as to single-family detached residences on July 1, 2011, and all other residential units on January 1, 2013. It requires that residential property be equipped with a carbon monoxide device when the property has an attached garage or fossil fuel (coal, kerosene, oil, wood, fuel gasses and other petroleum or hydrocarbon products that emit carbon monoxide as a byproduct of combustion) heater or appliance or fireplace.

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Let Your Clients Know that They Can Be the Bank and Prosper

Let Your Clients Know that They Can Be the Bank and Prosper

Posted on 14. Feb, 2012 by .

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Houses in America are “the best value they’ve been in many generations” according to a housing analyst I interviewed recently. He enthusiastically reminded me that this is the time investors can “…pay below-market prices as banks try to unload properties.” This is a reality in every region of the country right now.

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Twitter How-To’s: Part 3 of the Twitter Series for Property Managers

Twitter How-To’s: Part 3 of the Twitter Series for Property Managers

Posted on 10. Feb, 2012 by .

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The @ sign is like magic, it is called a Reply or a Mention and is public. When you use the @ symbol before someone’s name (for example: @CharityHisle) you are targeting that update TO that person. Twitter even links to that person’s account to help connect your followers to one another.

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Trends for Managed Property and Rental Housing

Trends for Managed Property and Rental Housing

Posted on 07. Feb, 2012 by .

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This apparently is the beginning of a nationwide trend, according to CNNMoney.com. They also reported that more than 4 million homes have been lost to foreclosure over the past five years. That’s a big inventory to add to the existing numbers of unsold homes, and that foreshadows a trend that will be more like a bottoming-out process on home pricing.

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Landscaping Resources for Property Managers

Landscaping Resources for Property Managers

Posted on 02. Feb, 2012 by .

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Out of the countless ways a conventional landscape can become more “green” and sustainable, we’ve compiled a list of 3 suggestions with the best ROI for property managers.

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Federal Laws Property Managers Must Be Aware Of – Part I

Federal Laws Property Managers Must Be Aware Of – Part I

Posted on 31. Jan, 2012 by .

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Sometimes it seems as if all property managers spend a majority of their time memorizing various rules and regulations. New employees in particular are always trying to learn basic rules such as “when do we return security deposits, or what account does this deposit go into?”

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10 More Pinterest Tips for Property Managers!

10 More Pinterest Tips for Property Managers!

Posted on 25. Jan, 2012 by .

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In our last post about Pinterest, we discussed why each property management group should have a Pinterest account. But how do you get creative with your account without being too salesy?

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