Tag Archives: communication
Information Sources and Credential Programs for Property Managers
Posted on 16. Nov, 2012 by Marc Courtenay.
In this fast-paced, information-overloaded age that we live in, it’s more important than ever to know where to go for answers, help and solutions for your property management career.That’s why this site has grown more popular with each passing year.
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Hurricane Sandy: Last Minute Preparations for Property Managers
Posted on 29. Oct, 2012 by Bryan Ives.
With the mid-Atlantic bracing for a “one hundred year storm,” property managers can take last minute proactive steps to help mitigate risk.
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How to Prepare Residents for Hurricanes
Posted on 01. Oct, 2012 by Mary Girsch-Bock.
Hurricane Isaac found the state of Louisiana much more prepared for its arrival then previous hurricanes. This time around, public officials made sure that those without cable or satellite TV or Internet access still had access to information about the storm, delivered via local television or radio stations.
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Creating a Social Media Policy for Property Management (eBook)
Posted on 26. Sep, 2012 by Bryan Ives.
This complimentary eBook for Property Managers is designed to help develop a social media policy for your business.
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Has Anybody Seen the Nation’s Best Property Managers?
Posted on 18. Sep, 2012 by Marc Courtenay.
There can be quite an animated discussion on the topic of what makes a property manager outstanding. From a client-owner’s viewpoint it would include the property manager’s level of integrity and reliability.
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Safety Hazards for Kids
Posted on 17. Aug, 2012 by Mary Girsch-Bock.
With the housing market still struggling to return to pre-2008, the rental market has seen significant increases in the number of people renting homes versus trying to buy again. Perhaps they were burnt by the drop in housing prices, perhaps they lost a home during the downturn.
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Property Managers are Information Managers Too
Posted on 26. Jul, 2012 by Marc Courtenay.
As with all of life’s responsibilities there are only so many hours a day in the lives of property managers and owners. Yet all of us are bombarded with email, text messages and loads of social media opportunities like Facebook and LinkedIn.
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How to Handle a Tenant That Refuses to Move Out, From Zillow.com
Posted on 21. May, 2012 by Bryan Ives.
In the article “What Do You Do If a Tenant Refuses to Vacate,” by Leonard Baron (originally posted on Zillow.com), we learn that there are a variety of reasons why a tenant decides not to vacate, and every situation is different. With each scenario a different course of action is usually required depending on local laws, the tenant, and the overall circumstance.
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Helpful Tips from a Veteran Property Manager
Posted on 18. Apr, 2012 by Marc Courtenay.
If experience is the best teacher, then I recently had the privilege of interviewing one of experience’s most ardent students. She’s been remodeling old rental units, filling vacancies, pleasing both owners and residents for over 40 years. She and her late husband once managed over 1,200 residential rental units in Southern California.
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Do Your Clients Want to Keep You or Replace You?
Posted on 12. Apr, 2012 by Marc Courtenay.
Not to cause undue concern, but are your clients talking to other property managers about what they want and may not be receiving? The only way to answer the question is to get in touch with your clients soon, see how they’re doing and ask them what they want and need.
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Enforcing Your Storage Unit Agreement in California
Posted on 22. Mar, 2012 by Leanne Barbat.
Many of our clients are perplexed about what to do with a garage or storage unit rental when they want to terminate the tenancy and receive back possession. Is an eviction required? The answer depends upon whether or not the garage or storage unit falls under the California Self-Service Storage Facility Act. If it does, an eviction is not required. This article is designed to clear up the confusion so you will be able to act appropriately whenever you want to terminate a storage rental lease.
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Improve Your Residents Cooperation Levels Using These Three Ideas
Posted on 06. Mar, 2012 by Marc Courtenay.
Every property manager has an opinion on how cooperative or uncooperative their residents are. Most property managers still refer to residents as tenants or renters, and that reality leads to the first of the three ideas to help your residents want to be more cooperative. My first idea (aka suggestion) is to begin to change the way you look at and speak about the residents who are renting the properties you manage and/or own.
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National Study: Inside the Mind of the Online Renter (Webinar Recap)
Posted on 17. Feb, 2012 by Bryan Ives.
We were lucky to have Mike Whaling (30 Lines) and Doug Miller (Founder & President of SatisFact) present the results from a national study conducted in order to find out what online renters want.
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Webinar Recap: Five Ways to Immediately Improve Your Leasing Success
Posted on 17. Feb, 2012 by Bryan Ives.
Lisa Trosien, Apartment Marketing Expert, provided valuable insight on how to enhance the way you approach the leasing process.
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10 More Pinterest Tips for Property Managers!
Posted on 25. Jan, 2012 by Charity Hisle.
In our last post about Pinterest, we discussed why each property management group should have a Pinterest account. But how do you get creative with your account without being too salesy?
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How to Attract “Generation Y” Residents for Your Rental Properties
Posted on 23. Jan, 2012 by Marc Courtenay.
Believe it or not, there are up to 80 million people between the ages of 16 and 29 who will be filling your vacancies in the year ahead.
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Should Your Property Management Company Investigate Pinterest?
Posted on 17. Jan, 2012 by Charity Hisle.
With over 4 million users, Pinterest is now in the top 10 list of social networks! It is a unique (and public) website that allows users to organize and share images and videos from across the web with one another. Think of Pinterest as an online bulletin board!
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Rental Housing and Apartment Rental Market Trends for 2012
Posted on 04. Jan, 2012 by Marc Courtenay.
The year 2011 will go down in history as the year when the rental housing and multifamily apartment rental markets began to tip in favor of owners and landlords.
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30 Tweet Ideas: Part 2 of the Twitter Series for Property Managers
Posted on 22. Dec, 2011 by Charity Hisle.
Twitter is one of the most difficult social networks to explain and to learn for property management professionals. Often I hear questions like, “What do we say?” or “Who are we talking to?” Let’s try to clear up the confusion today!
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Always Ask Residents if Something Needs Fixing
Posted on 20. Dec, 2011 by Lisa Trosien.
I remember when I first started in the apartment industry, someone told me to always ask my residents if there was anything in their apartment that needed fixing.
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What is Twitter? Part 1 of the Twitter Series for Property Managers
Posted on 05. Dec, 2011 by Charity Hisle.
Believe it or not, the world has not abandoned Twitter, in fact, just the opposite. While Facebook and Google Plus use are declining, Twitter is gaining users globally. The average user sends a half a Tweet per day and the site has reached 360 million registered users.
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Don’t Be Like Seaworld
Posted on 30. Nov, 2011 by Lisa Trosien.
On a recent family vacation, we went to Seaworld (you probably guessed that by the title of this blog post). After paying the fairly hefty entry fee, we headed straight to the dolphins because they are my girl’s favorite at Seaworld.
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Tenant Referral Fees
Posted on 30. Sep, 2011 by Mary Girsch-Bock.
Tenant referral fees can be a great way to increase occupancy rates without spending a lot of money advertising. There are many advantages to instituting a referral program, including the following:
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Rental Applications: Knowing the Rules and Requirements
Posted on 16. Sep, 2011 by Marc Courtenay.
As property managers, we confront the ever-changing process of attracting and qualifying new residents to fill vacancies. With the legal landscape also changing, it’s increasingly important to understand the laws governing rental applications in the state where we manage our rental properties.
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Technology Trends: What Residents Want (eBook)
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Always Get It In Writing And In The Lease
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Avoiding Craigslist Scams
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How To Cultivate New Clients In “The Garden Of Property Management”
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NARPM Florida State Chapter Property Manager Conference 2012
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Marc Courtenay: Thanks for your comment. Please consider sharing t...
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Ryan @ Green Bay Commercial Real Estate: At least in our market (Green Bay) it seems to be ...
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Tammy Davis: Great Advice!...
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Sandy: I have strong doubts that this was a professional ...
