Tag Archives: communication

Information Sources and Credential Programs for Property Managers

Information Sources and Credential Programs for Property Managers

Posted on 16. Nov, 2012 by .

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In this fast-paced, information-overloaded age that we live in, it’s more important than ever to know where to go for answers, help and solutions for your property management career.That’s why this site has grown more popular with each passing year.

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Hurricane Sandy: Last Minute Preparations for Property Managers

Hurricane Sandy: Last Minute Preparations for Property Managers

Posted on 29. Oct, 2012 by .

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With the mid-Atlantic bracing for a “one hundred year storm,” property managers can take last minute proactive steps to help mitigate risk.

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How to Prepare Residents for Hurricanes

How to Prepare Residents for Hurricanes

Posted on 01. Oct, 2012 by .

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Hurricane Isaac found the state of Louisiana much more prepared for its arrival then previous hurricanes. This time around, public officials made sure that those without cable or satellite TV or Internet access still had access to information about the storm, delivered via local television or radio stations.

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Creating a Social Media Policy for Property Management (eBook)

Creating a Social Media Policy for Property Management (eBook)

Posted on 26. Sep, 2012 by .

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This complimentary eBook for Property Managers is designed to help develop a social media policy for your business.

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Has Anybody Seen the Nation’s Best Property Managers?

Has Anybody Seen the Nation’s Best Property Managers?

Posted on 18. Sep, 2012 by .

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There can be quite an animated discussion on the topic of what makes a property manager outstanding. From a client-owner’s viewpoint it would include the property manager’s level of integrity and reliability.

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Safety Hazards for Kids

Safety Hazards for Kids

Posted on 17. Aug, 2012 by .

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With the housing market still struggling to return to pre-2008, the rental market has seen significant increases in the number of people renting homes versus trying to buy again. Perhaps they were burnt by the drop in housing prices, perhaps they lost a home during the downturn.

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Property Managers are Information Managers Too

Property Managers are Information Managers Too

Posted on 26. Jul, 2012 by .

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As with all of life’s responsibilities there are only so many hours a day in the lives of property managers and owners. Yet all of us are bombarded with email, text messages and loads of social media opportunities like Facebook and LinkedIn.

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How to Handle a Tenant That Refuses to Move Out, From Zillow.com

How to Handle a Tenant That Refuses to Move Out, From Zillow.com

Posted on 21. May, 2012 by .

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In the article “What Do You Do If a Tenant Refuses to Vacate,” by Leonard Baron (originally posted on Zillow.com), we learn that there are a variety of reasons why a tenant decides not to vacate, and every situation is different. With each scenario a different course of action is usually required depending on local laws, the tenant, and the overall circumstance.

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Helpful Tips from a Veteran Property Manager

Helpful Tips from a Veteran Property Manager

Posted on 18. Apr, 2012 by .

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If experience is the best teacher, then I recently had the privilege of interviewing one of experience’s most ardent students. She’s been remodeling old rental units, filling vacancies, pleasing both owners and residents for over 40 years. She and her late husband once managed over 1,200 residential rental units in Southern California.

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Do Your Clients Want to Keep You or Replace You?

Do Your Clients Want to Keep You or Replace You?

Posted on 12. Apr, 2012 by .

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Not to cause undue concern, but are your clients talking to other property managers about what they want and may not be receiving? The only way to answer the question is to get in touch with your clients soon, see how they’re doing and ask them what they want and need.

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Enforcing Your Storage Unit Agreement in California

Enforcing Your Storage Unit Agreement in California

Posted on 22. Mar, 2012 by .

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Many of our clients are perplexed about what to do with a garage or storage unit rental when they want to terminate the tenancy and receive back possession. Is an eviction required? The answer depends upon whether or not the garage or storage unit falls under the California Self-Service Storage Facility Act. If it does, an eviction is not required. This article is designed to clear up the confusion so you will be able to act appropriately whenever you want to terminate a storage rental lease.

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Improve Your Residents Cooperation Levels Using These Three Ideas

Improve Your Residents Cooperation Levels Using These Three Ideas

Posted on 06. Mar, 2012 by .

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Every property manager has an opinion on how cooperative or uncooperative their residents are. Most property managers still refer to residents as tenants or renters, and that reality leads to the first of the three ideas to help your residents want to be more cooperative. My first idea (aka suggestion) is to begin to change the way you look at and speak about the residents who are renting the properties you manage and/or own.

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National Study: Inside the Mind of the Online Renter (Webinar Recap)

National Study: Inside the Mind of the Online Renter (Webinar Recap)

Posted on 17. Feb, 2012 by .

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We were lucky to have Mike Whaling (30 Lines) and Doug Miller (Founder & President of SatisFact) present the results from a national study conducted in order to find out what online renters want.

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Webinar Recap: Five Ways to Immediately Improve Your Leasing Success

Webinar Recap: Five Ways to Immediately Improve Your Leasing Success

Posted on 17. Feb, 2012 by .

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Lisa Trosien, Apartment Marketing Expert, provided valuable insight on how to enhance the way you approach the leasing process.

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10 More Pinterest Tips for Property Managers!

10 More Pinterest Tips for Property Managers!

Posted on 25. Jan, 2012 by .

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In our last post about Pinterest, we discussed why each property management group should have a Pinterest account. But how do you get creative with your account without being too salesy?

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How to Attract “Generation Y” Residents for Your Rental Properties

How to Attract “Generation Y” Residents for Your Rental Properties

Posted on 23. Jan, 2012 by .

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Believe it or not, there are up to 80 million people between the ages of 16 and 29 who will be filling your vacancies in the year ahead.

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Should Your Property Management Company Investigate Pinterest?

Should Your Property Management Company Investigate Pinterest?

Posted on 17. Jan, 2012 by .

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With over 4 million users, Pinterest is now in the top 10 list of social networks! It is a unique (and public) website that allows users to organize and share images and videos from across the web with one another. Think of Pinterest as an online bulletin board!

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Rental Housing and Apartment Rental Market Trends for 2012

Rental Housing and Apartment Rental Market Trends for 2012

Posted on 04. Jan, 2012 by .

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The year 2011 will go down in history as the year when the rental housing and multifamily apartment rental markets began to tip in favor of owners and landlords.

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30 Tweet Ideas: Part 2 of the Twitter Series for Property Managers

30 Tweet Ideas: Part 2 of the Twitter Series for Property Managers

Posted on 22. Dec, 2011 by .

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Twitter is one of the most difficult social networks to explain and to learn for property management professionals. Often I hear questions like, “What do we say?” or “Who are we talking to?” Let’s try to clear up the confusion today!

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Always Ask Residents if Something Needs Fixing

Always Ask Residents if Something Needs Fixing

Posted on 20. Dec, 2011 by .

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I remember when I first started in the apartment industry, someone told me to always ask my residents if there was anything in their apartment that needed fixing.

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What is Twitter? Part 1 of the Twitter Series for Property Managers

What is Twitter? Part 1 of the Twitter Series for Property Managers

Posted on 05. Dec, 2011 by .

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Believe it or not, the world has not abandoned Twitter, in fact, just the opposite. While Facebook and Google Plus use are declining, Twitter is gaining users globally. The average user sends a half a Tweet per day and the site has reached 360 million registered users.

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Don’t Be Like Seaworld

Don’t Be Like Seaworld

Posted on 30. Nov, 2011 by .

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On a recent family vacation, we went to Seaworld (you probably guessed that by the title of this blog post). After paying the fairly hefty entry fee, we headed straight to the dolphins because they are my girl’s favorite at Seaworld.

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Tenant Referral Fees

Tenant Referral Fees

Posted on 30. Sep, 2011 by .

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Tenant referral fees can be a great way to increase occupancy rates without spending a lot of money advertising. There are many advantages to instituting a referral program, including the following:

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Rental Applications: Knowing the Rules and Requirements

Rental Applications: Knowing the Rules and Requirements

Posted on 16. Sep, 2011 by .

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As property managers, we confront the ever-changing process of attracting and qualifying new residents to fill vacancies. With the legal landscape also changing, it’s increasingly important to understand the laws governing rental applications in the state where we manage our rental properties.

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