Tag Archives: communication

10 More Pinterest Tips for Property Managers!

10 More Pinterest Tips for Property Managers!

Posted on 25. Jan, 2012 by Charity Hisle.

0

In our last post about Pinterest, we discussed why each property management group should have a Pinterest account. But how do you get creative with your account without being too salesy?

Continue Reading

How to Attract “Generation Y” Residents for Your Rental Properties

How to Attract “Generation Y” Residents for Your Rental Properties

Posted on 23. Jan, 2012 by Marc Courtenay.

2

Believe it or not, there are up to 80 million people between the ages of 16 and 29 who will be filling your vacancies in the year ahead.

Continue Reading

Should Your Property Management Company Investigate Pinterest?

Should Your Property Management Company Investigate Pinterest?

Posted on 17. Jan, 2012 by Charity Hisle.

0

With over 4 million users, Pinterest is now in the top 10 list of social networks! It is a unique (and public) website that allows users to organize and share images and videos from across the web with one another. Think of Pinterest as an online bulletin board!

Continue Reading

Rental Housing and Apartment Rental Market Trends for 2012

Rental Housing and Apartment Rental Market Trends for 2012

Posted on 04. Jan, 2012 by Marc Courtenay.

0

The year 2011 will go down in history as the year when the rental housing and multifamily apartment rental markets began to tip in favor of owners and landlords.

Continue Reading

30 Tweet Ideas: Part 2 of the Twitter Series for Property Managers

30 Tweet Ideas: Part 2 of the Twitter Series for Property Managers

Posted on 22. Dec, 2011 by Charity Hisle.

0

Twitter is one of the most difficult social networks to explain and to learn for property management professionals. Often I hear questions like, “What do we say?” or “Who are we talking to?” Let’s try to clear up the confusion today!

Continue Reading

Always Ask Residents if Something Needs Fixing

Always Ask Residents if Something Needs Fixing

Posted on 20. Dec, 2011 by Lisa Trosien.

0

I remember when I first started in the apartment industry, someone told me to always ask my residents if there was anything in their apartment that needed fixing.

Continue Reading

What is Twitter? Part 1 of the Twitter Series for Property Managers

What is Twitter? Part 1 of the Twitter Series for Property Managers

Posted on 05. Dec, 2011 by Charity Hisle.

0

Believe it or not, the world has not abandoned Twitter, in fact, just the opposite. While Facebook and Google Plus use are declining, Twitter is gaining users globally. The average user sends a half a Tweet per day and the site has reached 360 million registered users.

Continue Reading

Don’t Be Like Seaworld

Don’t Be Like Seaworld

Posted on 30. Nov, 2011 by Lisa Trosien.

0

On a recent family vacation, we went to Seaworld (you probably guessed that by the title of this blog post). After paying the fairly hefty entry fee, we headed straight to the dolphins because they are my girl’s favorite at Seaworld.

Continue Reading

Tenant Referral Fees

Tenant Referral Fees

Posted on 30. Sep, 2011 by Mary Girsch-Bock.

0

Tenant referral fees can be a great way to increase occupancy rates without spending a lot of money advertising. There are many advantages to instituting a referral program, including the following:

Continue Reading

Rental Applications: Knowing the Rules and Requirements

Rental Applications: Knowing the Rules and Requirements

Posted on 16. Sep, 2011 by Marc Courtenay.

0

As property managers, we confront the ever-changing process of attracting and qualifying new residents to fill vacancies. With the legal landscape also changing, it’s increasingly important to understand the laws governing rental applications in the state where we manage our rental properties.

Continue Reading

The Security Deposit and the Lease

The Security Deposit and the Lease

Posted on 09. Sep, 2011 by Mary Girsch-Bock.

0

Making sure your security deposits and your lease detail match can save you time and headaches, both now and in the future.

Continue Reading

Protect and Grow Your Owner-Client Relationships

Protect and Grow Your Owner-Client Relationships

Posted on 07. Sep, 2011 by Marc Courtenay.

0

Little things mean a lot in the property management business. Maintaining a strong rapport with your owner-clients derives from focusing on those “little things” and attending to the details that forge lasting loyalty and satisfied clients.

Continue Reading

Financial Management Plan

Financial Management Plan

Posted on 01. Sep, 2011 by Mary Girsch-Bock.

0

If you’re actively seeking new clients (and who isn’t) writing a solid management plan can go a long way towards signing that management contract. Multi-unit managers in particular have to show owners that they can do more than simply collect the rent and evict non-paying tenants.

Continue Reading

Maintenance Manners Matter

Maintenance Manners Matter

Posted on 16. Aug, 2011 by Lisa Trosien.

0

Have you ever had your maintenance team members trained on the maintenance of the residents at your property? While it is critically important that your staff be able to correctly repair items like dishwashers, stoves and disposals, it’s also essential that they be able to repair and maintain relationships with your residents.

Continue Reading

Case Investigation: Maximizing Commercial Collection

Case Investigation: Maximizing Commercial Collection

Posted on 29. Jul, 2011 by KTS-Law.

0

California has a statutory scheme that provides mechanisms for judgment creditors to recover money involuntarily from judgment debtors. However, a creditor cannot collect if the judgment debtor’s assets cannot be located.

Continue Reading

5 Steps You Can Start TODAY to Get More Resident Lease Renewals

5 Steps You Can Start TODAY to Get More Resident Lease Renewals

Posted on 26. Jul, 2011 by Heather Blume.

0

Here are 5 ways for you to capitalize on the opportunities in front of you today to help you get more renewals tomorrow!

Continue Reading

iPad – Beyond the Cool Factor

iPad – Beyond the Cool Factor

Posted on 19. Jul, 2011 by Heather Blume.

0

If you’re trying to justify the purchase of tablets to your company, you’re going to have to have more than a strong, “I want it because it’s neat,” factor. With all the programs that have been coming out with great tablet integrations and apps, on site teams are salivating over these little toys. In fact, over the last 18 months I can’t even count how many people have told me how great leasing with a tablet can be. It’s cool.

Continue Reading

Representing Your Company Well

Representing Your Company Well

Posted on 20. Jun, 2011 by Lisa Trosien.

0

Word to the wise; if you’re carrying anything with your company logo on it, wearing anything with your company logo on it, or are well known enough to be associated with your company, your behavior needs to be upstanding and professional at all times.

Continue Reading

Service vs Experience

Service vs Experience

Posted on 02. Jun, 2011 by Lisa Trosien.

1

I went flower shopping at Lowe’s this weekend. And while I hated fighting the crowds (it was even hard to snag a cart), I was able to experience two completely different kinds of service in the same department of the store.

Continue Reading

Apartment Leadership: Courageous Conversations

Apartment Leadership: Courageous Conversations

Posted on 16. May, 2011 by Mike Brewer.

9

How many times have you felt the creep of butterflies in your stomach as you prepare for a ‘moment of truth conversation’ with a member of your team? It’s about as natural as a right hand dominate eight year old dribbling and shooting a basketball with their left hand.

Continue Reading

Love Your Residents More Than They Love You

Love Your Residents More Than They Love You

Posted on 16. Mar, 2011 by Mike Brewer.

10

Warning…not for the faint-of-stomach but a true lesson in love. Roughly three years ago I had a most unusual experience. I had just moved to St. Louis and taken the role of property manager at a 700+ unit community near the city. I will say that the property gave a whole new meaning to ‘never a dull moment’ as there was always something going on.

Continue Reading

Distinguish Your Business by Accentuating the Positive, Eliminating the Negative

Distinguish Your Business by Accentuating the Positive, Eliminating the Negative

Posted on 25. Jan, 2011 by Marc Courtenay.

0

In these challenging times there is one question all property managers should be asking themselves; “Why would my clients and residents prefer me and the properties I’m managing?” Recently I asked a successful, long-time property manager the simple question, “What keeps your owners happy?” It was another way of asking the question in paragraph one.

Continue Reading

6 Topics for Your Property Management Blog

6 Topics for Your Property Management Blog

Posted on 18. Jan, 2011 by Aimee Miller.

2

We all know how happy great, new content makes Google. If you can find 30 minutes each week to write 1 or 2 articles for your property management blog you will definitely start to see more traffic coming to your website.

Continue Reading

5 New Year’s Resolutions for 2011

5 New Year’s Resolutions for 2011

Posted on 28. Dec, 2010 by Mary Girsch-Bock.

1

No matter how cynical you are the New Year always represents an opportunity to begin anew. Here is a list of five resolutions that all property managers should make that will bring rewards throughout 2011.

Continue Reading