Tag Archives: communication
10 More Pinterest Tips for Property Managers!
Posted on 25. Jan, 2012 by Charity Hisle.
In our last post about Pinterest, we discussed why each property management group should have a Pinterest account. But how do you get creative with your account without being too salesy?
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How to Attract “Generation Y” Residents for Your Rental Properties
Posted on 23. Jan, 2012 by Marc Courtenay.
Believe it or not, there are up to 80 million people between the ages of 16 and 29 who will be filling your vacancies in the year ahead.
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Should Your Property Management Company Investigate Pinterest?
Posted on 17. Jan, 2012 by Charity Hisle.
With over 4 million users, Pinterest is now in the top 10 list of social networks! It is a unique (and public) website that allows users to organize and share images and videos from across the web with one another. Think of Pinterest as an online bulletin board!
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Rental Housing and Apartment Rental Market Trends for 2012
Posted on 04. Jan, 2012 by Marc Courtenay.
The year 2011 will go down in history as the year when the rental housing and multifamily apartment rental markets began to tip in favor of owners and landlords.
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30 Tweet Ideas: Part 2 of the Twitter Series for Property Managers
Posted on 22. Dec, 2011 by Charity Hisle.
Twitter is one of the most difficult social networks to explain and to learn for property management professionals. Often I hear questions like, “What do we say?” or “Who are we talking to?” Let’s try to clear up the confusion today!
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Always Ask Residents if Something Needs Fixing
Posted on 20. Dec, 2011 by Lisa Trosien.
I remember when I first started in the apartment industry, someone told me to always ask my residents if there was anything in their apartment that needed fixing.
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What is Twitter? Part 1 of the Twitter Series for Property Managers
Posted on 05. Dec, 2011 by Charity Hisle.
Believe it or not, the world has not abandoned Twitter, in fact, just the opposite. While Facebook and Google Plus use are declining, Twitter is gaining users globally. The average user sends a half a Tweet per day and the site has reached 360 million registered users.
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Don’t Be Like Seaworld
Posted on 30. Nov, 2011 by Lisa Trosien.
On a recent family vacation, we went to Seaworld (you probably guessed that by the title of this blog post). After paying the fairly hefty entry fee, we headed straight to the dolphins because they are my girl’s favorite at Seaworld.
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Tenant Referral Fees
Posted on 30. Sep, 2011 by Mary Girsch-Bock.
Tenant referral fees can be a great way to increase occupancy rates without spending a lot of money advertising. There are many advantages to instituting a referral program, including the following:
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Rental Applications: Knowing the Rules and Requirements
Posted on 16. Sep, 2011 by Marc Courtenay.
As property managers, we confront the ever-changing process of attracting and qualifying new residents to fill vacancies. With the legal landscape also changing, it’s increasingly important to understand the laws governing rental applications in the state where we manage our rental properties.
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The Security Deposit and the Lease
Posted on 09. Sep, 2011 by Mary Girsch-Bock.
Making sure your security deposits and your lease detail match can save you time and headaches, both now and in the future.
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Protect and Grow Your Owner-Client Relationships
Posted on 07. Sep, 2011 by Marc Courtenay.
Little things mean a lot in the property management business. Maintaining a strong rapport with your owner-clients derives from focusing on those “little things” and attending to the details that forge lasting loyalty and satisfied clients.
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Financial Management Plan
Posted on 01. Sep, 2011 by Mary Girsch-Bock.
If you’re actively seeking new clients (and who isn’t) writing a solid management plan can go a long way towards signing that management contract. Multi-unit managers in particular have to show owners that they can do more than simply collect the rent and evict non-paying tenants.
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Maintenance Manners Matter
Posted on 16. Aug, 2011 by Lisa Trosien.
Have you ever had your maintenance team members trained on the maintenance of the residents at your property? While it is critically important that your staff be able to correctly repair items like dishwashers, stoves and disposals, it’s also essential that they be able to repair and maintain relationships with your residents.
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Case Investigation: Maximizing Commercial Collection
Posted on 29. Jul, 2011 by KTS-Law.
California has a statutory scheme that provides mechanisms for judgment creditors to recover money involuntarily from judgment debtors. However, a creditor cannot collect if the judgment debtor’s assets cannot be located.
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5 Steps You Can Start TODAY to Get More Resident Lease Renewals
Posted on 26. Jul, 2011 by Heather Blume.
Here are 5 ways for you to capitalize on the opportunities in front of you today to help you get more renewals tomorrow!
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iPad – Beyond the Cool Factor
Posted on 19. Jul, 2011 by Heather Blume.
If you’re trying to justify the purchase of tablets to your company, you’re going to have to have more than a strong, “I want it because it’s neat,” factor. With all the programs that have been coming out with great tablet integrations and apps, on site teams are salivating over these little toys. In fact, over the last 18 months I can’t even count how many people have told me how great leasing with a tablet can be. It’s cool.
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Representing Your Company Well
Posted on 20. Jun, 2011 by Lisa Trosien.
Word to the wise; if you’re carrying anything with your company logo on it, wearing anything with your company logo on it, or are well known enough to be associated with your company, your behavior needs to be upstanding and professional at all times.
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Service vs Experience
Posted on 02. Jun, 2011 by Lisa Trosien.
I went flower shopping at Lowe’s this weekend. And while I hated fighting the crowds (it was even hard to snag a cart), I was able to experience two completely different kinds of service in the same department of the store.
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Apartment Leadership: Courageous Conversations
Posted on 16. May, 2011 by Mike Brewer.
How many times have you felt the creep of butterflies in your stomach as you prepare for a ‘moment of truth conversation’ with a member of your team? It’s about as natural as a right hand dominate eight year old dribbling and shooting a basketball with their left hand.
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Love Your Residents More Than They Love You
Posted on 16. Mar, 2011 by Mike Brewer.
Warning…not for the faint-of-stomach but a true lesson in love. Roughly three years ago I had a most unusual experience. I had just moved to St. Louis and taken the role of property manager at a 700+ unit community near the city. I will say that the property gave a whole new meaning to ‘never a dull moment’ as there was always something going on.
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Distinguish Your Business by Accentuating the Positive, Eliminating the Negative
Posted on 25. Jan, 2011 by Marc Courtenay.
In these challenging times there is one question all property managers should be asking themselves; “Why would my clients and residents prefer me and the properties I’m managing?” Recently I asked a successful, long-time property manager the simple question, “What keeps your owners happy?” It was another way of asking the question in paragraph one.
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6 Topics for Your Property Management Blog
Posted on 18. Jan, 2011 by Aimee Miller.
We all know how happy great, new content makes Google. If you can find 30 minutes each week to write 1 or 2 articles for your property management blog you will definitely start to see more traffic coming to your website.
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5 New Year’s Resolutions for 2011
Posted on 28. Dec, 2010 by Mary Girsch-Bock.
No matter how cynical you are the New Year always represents an opportunity to begin anew. Here is a list of five resolutions that all property managers should make that will bring rewards throughout 2011.
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Love Your Residents More Than They Love You
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Apartment Leadership: Courageous Conversations
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Manage Your Property Like a Dog
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Optimizing Your Property Management Facebook Page for Search
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Who Doesn’t Want Residential Income Property Right Now?
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Marc Courtenay: Thank you Aimee. That is an excellent article....
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Aimee Miller: Here's an interesting article with even more stats...
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john: The problem is not a lack of inspections, but a la...
