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	<title>PropertyManager.com &#187; fair housing</title>
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		<title>Federal Laws Property Managers Must Be Aware Of &#8211; Part I</title>
		<link>http://www.propertymanager.com/2012/01/federal-laws-property-managers/</link>
		<comments>http://www.propertymanager.com/2012/01/federal-laws-property-managers/#comments</comments>
		<pubDate>Wed, 01 Feb 2012 00:29:56 +0000</pubDate>
		<dc:creator>Mary Girsch-Bock</dc:creator>
				<category><![CDATA[Law]]></category>
		<category><![CDATA[fair housing]]></category>
		<category><![CDATA[Real Estate]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=4769</guid>
		<description><![CDATA[Sometimes it seems as if all property managers spend a majority of their time memorizing various rules and regulations. New employees in particular are always trying to learn basic rules such as “when do we return security deposits, or what account does this deposit go into?”


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
<li><a href='http://www.propertymanager.com/2010/03/2010-legal-update-legislation-and-case-law-that-will-effect-rental-property-owners-and-managers/' rel='bookmark' title='Permanent Link: California 2010 Legal Update: Legislation and Case Law That Will Effect Rental Property Owners and Managers'>California 2010 Legal Update: Legislation and Case Law That Will Effect Rental Property Owners and Managers</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Sometimes it seems as if all property managers spend a majority of their time memorizing various rules and regulations. New employees in particular are always trying to learn basic rules such as “when do we return security deposits, or what account does this deposit go into?” But one of the most important set of rules that property managers must be aware of, and have some working knowledge of are federal laws. While memorization is not needed, property managers MUST be aware of the general regulations that these Acts encompass, and must know when further research is necessary in order to clarify any issues that may come up. I’ve summarized a list of federal laws that property managers should be aware of as well as the possible repercussions if violated.</p>
<p>The Fair Housing Act – While the majority of property managers are well acquainted with the Fair Housing Act, here’s a brief recap. <a title="Fair Housing Act Lawsuit Settled in Rolla, Missouri" href="http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/" target="_self">The Fair Housing Act</a> prohibits discrimination in the sale, rental, or financing of housing based on race, color, religion, national origin, sex, familial status, or handicap. Penalties for violating the Fair Housing Act are stiff, and include revocation of any license held, and possible federal prison. Make sure you and your staff treat all applicants equally and this should never become an issue.</p>
<p>The Sherman Antitrust Act – This act is designed to promote competition in the open marketplace. While property managers do need to know competitor’s pricing, managers must avoid the appearance of conspiring to fix prices in order to thwart the competition. Only the courts can determine if price fixing has occurred, and a conviction can result in both civil and criminal penalties including time in a federal penitentiary. That simple verbal agreement between property management companies agreeing to maintain similar rents will send a red flag. Remember, all that is necessary is that it looks like price fixing, and you may find yourself in federal court. Avoid even the appearance of price fixing at all costs.</p>
<p>Americans With Disabilities Act (ADA) &#8211; The rules of the ADA are complex and multi-tiered. Briefly, the ADA states that no person may be discriminated against on the basis of disability. The ADA mainly affects commercial property managers, but the Act also covers <a title="Should Your Property Management Company Investigate Pinterest?" href="http://www.propertymanager.com/2012/01/property-management-companies-investigate-pinterest/" target="_self">property management</a> offices, which must be made available to all handicapped individuals. Take some time to familiarize yourself with the basics and be sure to keep your office in compliance.</p>
<p>More in Part II.</p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
<li><a href='http://www.propertymanager.com/2010/03/2010-legal-update-legislation-and-case-law-that-will-effect-rental-property-owners-and-managers/' rel='bookmark' title='Permanent Link: California 2010 Legal Update: Legislation and Case Law That Will Effect Rental Property Owners and Managers'>California 2010 Legal Update: Legislation and Case Law That Will Effect Rental Property Owners and Managers</a></li>
</ol></p>]]></content:encoded>
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		<title>Fair Housing Act Lawsuit Settled in Rolla, Missouri</title>
		<link>http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/</link>
		<comments>http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/#comments</comments>
		<pubDate>Wed, 23 Nov 2011 18:54:34 +0000</pubDate>
		<dc:creator>Bryan Ives</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[fair housing]]></category>
		<category><![CDATA[Law]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=4434</guid>
		<description><![CDATA[Roger Harris agrees to pay $295,00 in monetary damages and civil penalties resulting from a Fair Housing Act lawsuit alleging sexual harassment, race and sex discrimination, retaliation and intimidation.


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
<li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/05/fair-housing-webinar-recap-featuring-trainer-donna/' rel='bookmark' title='Permanent Link: Fair Housing Webinar Recap, Featuring Trainer Donna'>Fair Housing Webinar Recap, Featuring Trainer Donna</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Roger Harris, Hediger Enterprises Inc., Carrol Management Group, Forum Manor Associates L.P. and Forum Manor LLC agree to pay $295,00 in monetary damages and civil penalties resulting from a Fair Housing Act lawsuit alleging sexual harassment, race and sex discrimination, retaliation and intimidation.</p>
<p>The lawsuit alleges that Mr. Harris, the former manager of Forum Manor Apartments, a federally-subsidized apartment complex in Rolla, Missouri, engaged in sexual harassment, race and sex discrimination and retaliation, intimidation or coercion against current and prospective tenants. The Department of Justice filed the action in federal court after an investigation by the U.S. Department of Housing and Urban Development (HUD) concluded that Mr. Harris had engaged in a pattern of discrimination in violation of the U.S. Fair Housing Act.</p>
<p>Once the consent decree is approved by the court, the defendants will be required to pay $260,000 in monetary damages to thirteen victims and $35,000 to the United States government as a civil penalty. The decree also requires that all corporate defendants implement non-discrimination policies for its properties and take part in a fair housing training program as a preventive measure against a recurrence of similar conduct.</p>
<p>As to Mr. Harris, the decree will not only prohibit him from managing federally-subsidized properties, but will also limit his ability to manage other rental properties in the future. The Justice Department pointedly observed that it wanted to send a clear message that it regards such discriminatory housing practices as a top priority and that it will aggressively pursue those who violate the Fair Housing Act.</p>
<p>Source: <a title="Justice Department Settles Housing Discrimination Lawsuit in Rolla, Missouri" href="http://www.justice.gov/opa/pr/2011/November/11-crt-1520.html" target="_self">http://www.justice.gov/opa/pr/2011/November/11-crt-1520.html</a></p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
<li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/05/fair-housing-webinar-recap-featuring-trainer-donna/' rel='bookmark' title='Permanent Link: Fair Housing Webinar Recap, Featuring Trainer Donna'>Fair Housing Webinar Recap, Featuring Trainer Donna</a></li>
</ol></p>]]></content:encoded>
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		<title>Rental Applications: Knowing the Rules and Requirements</title>
		<link>http://www.propertymanager.com/2011/09/requirements-of-rental-applications/</link>
		<comments>http://www.propertymanager.com/2011/09/requirements-of-rental-applications/#comments</comments>
		<pubDate>Fri, 16 Sep 2011 23:44:57 +0000</pubDate>
		<dc:creator>Marc Courtenay</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[fair housing]]></category>
		<category><![CDATA[move-in]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=4008</guid>
		<description><![CDATA[As property managers, we confront the ever-changing process of attracting and qualifying new residents to fill vacancies. With the legal landscape also changing, it’s increasingly important to understand the laws governing rental applications in the state where we manage our rental properties.


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2010/07/4-things-property-managers-need-to-know-but-might-not/' rel='bookmark' title='Permanent Link: 4 Key Things Property Managers Need to Know (But Might Not!)'>4 Key Things Property Managers Need to Know (But Might Not!)</a></li>
<li><a href='http://www.propertymanager.com/2009/08/california-tax-withholding-requirements-rent-payments/' rel='bookmark' title='Permanent Link: California Tax Withholding Requirements for Rent Payments'>California Tax Withholding Requirements for Rent Payments</a></li>
<li><a href='http://www.propertymanager.com/2009/07/service-sells-5-rules-of-property-management-customer-service/' rel='bookmark' title='Permanent Link: Service Sells: 5 Rules of Property Management Customer Service'>Service Sells: 5 Rules of Property Management Customer Service</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>As property managers, we confront the ever-changing process of attracting and qualifying new residents to fill vacancies. With the legal landscape also changing, it’s increasingly important to understand the laws governing rental applications in the state where we manage our rental properties.</p>
<p>Let’s begin with the state having the largest population; California. Here’s what a potential renter is told on the state’s web site for information by The Department of Consumer Affairs on the topic of “Looking for a Rental Unit” (http://www.dca.ca.gov/publications/landlordbook/looking.shtml): “Before renting to you, most landlords will ask you to fill out a written rental application form. A rental application is different from a rental agreement. The rental application is like a job or credit application. The landlord will use it to decide whether to rent to you.” Then it lists all the information that a rental application form will probably ask for and reminds the potential renter, “The application also may contain an authorization for the landlord to obtain a copy of your credit report, which will show the landlord how you have handled your <a title="Financial Management Plan" href="http://www.propertymanager.com/2011/09/financial-management-plan/" target="_self">financial obligations</a> in the past.”</p>
<p>No matter what state you’re operating your property management business in, it pays to carefully study the instructions and clarifications that the state is posting to educate the public on their rights and the responsibilities of owner-landlords.</p>
<p>One of the other most populous states is Florida. The Division of Consumer Services of the Florida Department of Agriculture and Consumer Services has a similar page which explains the highlights of “Florida’s Landlord/Tenant Law—Summary of Chapter 83, Part II—Florida Statutes” (http://www.800helpfla.com/landlord_text.html). The State of Florida has its own style of explaining the “Oral and Written Rental Agreements” which they succinctly describe as follows: “A rental agreement is an agreement to rent property (commonly referred to as <a title="The Security Deposit and the Lease" href="http://www.propertymanager.com/2011/09/security-deposit-and-lease/" target="_self">leases</a>). Rental agreements may be either written or oral. “Most rental agreements are written because oral agreements can be subject to misunderstandings and are difficult to prove. A written rental agreement can be a formal contract, or simply a copy of a letter stating the rights and obligations of both the landlord and tenant. “Florida law requires that notices to and from a landlord must be in writing, even if the rental agreement is oral. You should always retain a copy of any correspondence to and from your landlord.”<br />
Section 83.46(2), F. S.</p>
<p>“If the rental agreement contains no provision as to duration of the tenancy, the duration is determined by the periods for which rent is payable (week-to-week, month-to-month, etc.). All other terms are either those specifically addressed by law or those that are part of the agreement between you and your landlord.”</p>
<p>My point is that as property managers we need both continuing updates and sometimes legal guidance on what the state laws dictate and how they may have been recently changed and interpreted. Before you go to any great expense, locate, print out and study the specific text in your state’s website and make sure your rental applications comply specifically with the rules that protect the rights of anyone who may be applying to fill one of your vacancies.</p>
<p>In future articles I hope to offer more ideas on ways to simplify the process of making sure you have a rental agreement that is consumer-friendly and legally “bullet-proof”.</p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2010/07/4-things-property-managers-need-to-know-but-might-not/' rel='bookmark' title='Permanent Link: 4 Key Things Property Managers Need to Know (But Might Not!)'>4 Key Things Property Managers Need to Know (But Might Not!)</a></li>
<li><a href='http://www.propertymanager.com/2009/08/california-tax-withholding-requirements-rent-payments/' rel='bookmark' title='Permanent Link: California Tax Withholding Requirements for Rent Payments'>California Tax Withholding Requirements for Rent Payments</a></li>
<li><a href='http://www.propertymanager.com/2009/07/service-sells-5-rules-of-property-management-customer-service/' rel='bookmark' title='Permanent Link: Service Sells: 5 Rules of Property Management Customer Service'>Service Sells: 5 Rules of Property Management Customer Service</a></li>
</ol></p>]]></content:encoded>
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		<title>Fair Housing Webinar Recap, Featuring Trainer Donna</title>
		<link>http://www.propertymanager.com/2011/05/fair-housing-webinar-recap-featuring-trainer-donna/</link>
		<comments>http://www.propertymanager.com/2011/05/fair-housing-webinar-recap-featuring-trainer-donna/#comments</comments>
		<pubDate>Wed, 18 May 2011 12:00:49 +0000</pubDate>
		<dc:creator>Aimee Miller</dc:creator>
				<category><![CDATA[Webinars]]></category>
		<category><![CDATA[fair housing]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[webinar]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=3427</guid>
		<description><![CDATA[In honor of April Fair Housing Month, we co-hosted a webinar with Grace Hill featuring Fair Housing Expert, Trainer Donna. Donna gave many best practices on what you should be doing to stay compliant with Fair Housing regulations.


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2010/10/webinar-recap-increase-your-occupancy-in-a-down-market-with-mindy-williams/' rel='bookmark' title='Permanent Link: Webinar Recap: Increase Your Occupancy In a Down Market with Mindy Williams'>Webinar Recap: Increase Your Occupancy In a Down Market with Mindy Williams</a></li>
<li><a href='http://www.propertymanager.com/2009/12/preparing-your-2010-property-management-marketing-plan/' rel='bookmark' title='Permanent Link: Preparing Your 2010 Property Management Marketing Plan (Dec. 15 Webinar Recap)'>Preparing Your 2010 Property Management Marketing Plan (Dec. 15 Webinar Recap)</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>In honor of April Fair Housing Month, we co-hosted a webinar with <a title="http://www.gracehill.com" href="http://www.gracehill.com" target="_blank">Grace Hill</a> featuring Fair Housing Expert, Trainer Donna. Donna gave many best practices on what you should be doing to stay compliant with Fair Housing regulations. This complimentary webinar included lots of questions and Donna took the time to write out answers too!</p>
<p><a title="Fair Housing Compliance Webinar Video" href="http://www.appfolio.com/blog/2011/04/fair-housing-compliance" target="_self">Watch the recording and read the Q&amp;A on Fair Housing for Property Managers</a>.</p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2010/10/webinar-recap-increase-your-occupancy-in-a-down-market-with-mindy-williams/' rel='bookmark' title='Permanent Link: Webinar Recap: Increase Your Occupancy In a Down Market with Mindy Williams'>Webinar Recap: Increase Your Occupancy In a Down Market with Mindy Williams</a></li>
<li><a href='http://www.propertymanager.com/2009/12/preparing-your-2010-property-management-marketing-plan/' rel='bookmark' title='Permanent Link: Preparing Your 2010 Property Management Marketing Plan (Dec. 15 Webinar Recap)'>Preparing Your 2010 Property Management Marketing Plan (Dec. 15 Webinar Recap)</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
</ol></p>]]></content:encoded>
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		<title>Screening Tenants Consistently for Fair Housing</title>
		<link>http://www.propertymanager.com/2011/04/screening-tenants-consistently-for-fair-housing/</link>
		<comments>http://www.propertymanager.com/2011/04/screening-tenants-consistently-for-fair-housing/#comments</comments>
		<pubDate>Tue, 05 Apr 2011 13:00:11 +0000</pubDate>
		<dc:creator>Mary Girsch-Bock</dc:creator>
				<category><![CDATA[Best Of]]></category>
		<category><![CDATA[Law]]></category>
		<category><![CDATA[fair housing]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=3266</guid>
		<description><![CDATA[Under Title VIII of the Civil Rights Act of 1968, commonly known as the Fair Housing Act, it is illegal for landlords to refuse to rent or sell a dwelling based on an applicant’s race, color, national origin, religion, sex, familial status, or disability. Does your management company base their applicant approvals on documented evidence of an applicant’s ability to pay or not pay? 


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/03/important-resident-screening-criteria/' rel='bookmark' title='Permanent Link: What’s The Most Important Resident Screening Criteria?'>What’s The Most Important Resident Screening Criteria?</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Under Title VIII of the Civil Rights Act of 1968, commonly known as the Fair Housing Act (click here for <a title="Fair Housing Resources for Savvy Property Managers" href="http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/" target="_self">Fair Housing resources</a>), it is illegal for landlords to refuse to rent or sell a dwelling based on an applicant’s race, color, national origin, religion, sex, familial status, or disability.</p>
<p>Does your management company base their applicant approvals on documented evidence of an applicant’s ability to pay or not pay, or do other items factor into your decision process?</p>
<p>Fairness and consistency play a large role when <a title="What’s The Most Important Resident Screening Criteria?" href="http://www.propertymanager.com/2011/03/important-resident-screening-criteria/" target="_self">screening tenants</a>. It’s important to establish a set of criteria that all staff must follow starting with:</p>
<p><strong>Interpreting the Credit Report</strong><br />
While it’s easy to quickly glance at a credit report and get a sense of an applicant’s risk, many companies look beyond just credit report numbers and consider other factors as well. Just remember that if you are willing to work with an applicant with a low credit score, you must extend that same courtesy to a similar applicant. Whatever your standards are, they must be applied to all applicants.</p>
<p><strong>Income Level</strong><br />
While it’s more work, establishing an income level for each property provides applicants with a well-stated, easily understood rental requirement. For instance, if you rent a 1 bedroom apartment for $700.00 a month, you can establish a minimum income requirement of $2,100.00. If the applicant’s income falls below the required level, they are declined. No exceptions.</p>
<p><strong>Job History</strong><br />
A stable job history is a vital area for property managers to evaluate. It might be helpful to establish a minimum time on the job (i.e. six months) in order to be approved. Again, this may be a tough area to remain consistent on; those new to the area will obviously not have the required time on the job, but their overall job history may indicate stability. Again, if you make an exception for one applicant, be prepared to make an exception for all.<br />
<strong><br />
Rental History</strong><br />
Past evictions, consistently late rental payments, and trashed homes in an applicant’s rental history is a cause for concern, and a legitimate basis for denying an application. But remember, these standards must be applied across the board – to all applicants, not just a select group.</p>
<p>Race, disability, cultural background, or familial status should play no role in the decision making process. Knowing <a title="Getting Up To Speed With Fair Housing Laws" href="http://www.propertymanager.com/2011/02/fair-housing-laws/" target="_self">Fair Housing Laws</a>, you’ll protect yourself and your company by establishing a consistent screening process and adhering to it. This will ensure that all of your tenants have been qualified in a fair and consistent manner.</p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/03/important-resident-screening-criteria/' rel='bookmark' title='Permanent Link: What’s The Most Important Resident Screening Criteria?'>What’s The Most Important Resident Screening Criteria?</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
</ol></p>]]></content:encoded>
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		<title>Fair Housing Resources for Savvy Property Managers</title>
		<link>http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/</link>
		<comments>http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/#comments</comments>
		<pubDate>Fri, 01 Apr 2011 22:45:04 +0000</pubDate>
		<dc:creator>Marc Courtenay</dc:creator>
				<category><![CDATA[Law]]></category>
		<category><![CDATA[fair housing]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=3257</guid>
		<description><![CDATA[State and federal laws require nondiscrimination and equal access to housing for all people. There can’t be any discrimination on the basis of race, color, religion, sex, national origin, ancestry, sexual orientation, age, familial status, children, marital status, veteran status or membership in the armed services, the receiving of public assistance, or physical or mental disability.


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/' rel='bookmark' title='Permanent Link: Fair Housing Act Lawsuit Settled in Rolla, Missouri'>Fair Housing Act Lawsuit Settled in Rolla, Missouri</a></li>
<li><a href='http://www.propertymanager.com/2011/05/fair-housing-webinar-recap-featuring-trainer-donna/' rel='bookmark' title='Permanent Link: Fair Housing Webinar Recap, Featuring Trainer Donna'>Fair Housing Webinar Recap, Featuring Trainer Donna</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>State and federal laws require nondiscrimination and equal access to housing for all people. There can’t be any discrimination on the basis of race, color, religion, sex, national origin, ancestry, sexual orientation, age, familial status, children, marital status, veteran status or membership in the armed services, the receiving of public assistance, or physical or mental disability.</p>
<p>Ignorance of <a title="Getting Up To Speed With Fair Housing Laws" href="http://www.propertymanager.com/2011/02/fair-housing-laws/" target="_self">Fair Housing laws</a> can lead to some serious legal consequences. And as the saying goes, “ignorance of the law is no excuse at all”. Many who violate the Fair Housing laws haven’t really taken the time to familiarize themselves with federal regulations or their own state’s laws.</p>
<p>Virtually all state governments have a Housing Department of some kind which will include a web site detailing the Fair Housing laws that are enforced where you do business as a property manager. In the state I live in I was able to find a “housing discrimination hotline” by going to the “Government” section of our local telephone book. There I easily discovered all the state housing department’s listings and phone numbers.</p>
<p>One property manager I interviewed recently said that she called the city and county agency that deals with housing and rental property regulations. Without identifying herself as a property manager, she simply told the receptionist that she wanted to familiarize herself with the rules and regulations regarding Fair Housing. After being put on hold a few minutes she was able to talk with a knowledgeable official who guided her to the various web sites that answered all her questions.</p>
<p>Many states provide training and even technical assistance on the legal obligations and rights of public and assisted housing providers under federal and state fair housing laws. This training is often free and includes the following topics: Reasonable Accommodation, <a title="What’s The Most Important Resident Screening Criteria?" href="http://www.propertymanager.com/2011/03/important-resident-screening-criteria/" target="_self">Screening and Tenant Selection</a>, Fair Housing</p>
<p>In many major cities these trainings are offered throughout the year and are open to anyone. If you can’t find a conveniently located one there are online sites such as <a title="http://fairhousingresources.com/" href="http://fairhousingresources.com/" target="_blank">Fair Housing Helper</a> which offer this information at a reasonable cost.</p>
<p>Another good resource for Fair Housing information is the user-friendly <a title="http://portal.hud.gov/hudportal/HUD?src=/program_offices/fair_housing_equal_opp" href="http://portal.hud.gov/hudportal/HUD?src=/program_offices/fair_housing_equal_opp" target="_blank">U.S. Department of Housing and Urban Development (HUD) website</a>. Their “portal” web site page will lead you to many explanations and details.</p>
<p>Rumor has it that there may be increases in Fair Housing law enforcement in the weeks and months ahead. You won’t be caught off guard if you know these laws and are familiar with any annual changes.</p>
<p>One last suggestion; if you don’t have the time or inclination to keep updated, assign someone in your office to do the research and to summarize the essential information for you. An “ounce of prevention” is often the best antidote to most legal snafus.</p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/' rel='bookmark' title='Permanent Link: Fair Housing Act Lawsuit Settled in Rolla, Missouri'>Fair Housing Act Lawsuit Settled in Rolla, Missouri</a></li>
<li><a href='http://www.propertymanager.com/2011/05/fair-housing-webinar-recap-featuring-trainer-donna/' rel='bookmark' title='Permanent Link: Fair Housing Webinar Recap, Featuring Trainer Donna'>Fair Housing Webinar Recap, Featuring Trainer Donna</a></li>
</ol></p>]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Getting Up To Speed With Fair Housing Laws</title>
		<link>http://www.propertymanager.com/2011/02/fair-housing-laws/</link>
		<comments>http://www.propertymanager.com/2011/02/fair-housing-laws/#comments</comments>
		<pubDate>Mon, 21 Feb 2011 20:09:50 +0000</pubDate>
		<dc:creator>Mary Girsch-Bock</dc:creator>
				<category><![CDATA[Law]]></category>
		<category><![CDATA[fair housing]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=3123</guid>
		<description><![CDATA[Are you up to date on the Fair Housing Laws? Both federal and state anti-discrimination laws need to be adhered to on a regular basis in order to prevent potential lawsuits from crippling your property management company.


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/04/screening-tenants-consistently-for-fair-housing/' rel='bookmark' title='Permanent Link: Screening Tenants Consistently for Fair Housing'>Screening Tenants Consistently for Fair Housing</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
<li><a href='http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/' rel='bookmark' title='Permanent Link: Fair Housing Act Lawsuit Settled in Rolla, Missouri'>Fair Housing Act Lawsuit Settled in Rolla, Missouri</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Are you up to date on the Fair Housing Laws? Both federal and state anti-discrimination laws need to be adhered to on a regular basis in order to prevent potential lawsuits from crippling your property management company. <a title="Challenging Times, Creative Solutions and Fair Housing" href="http://www.propertymanager.com/2009/09/challenging-times-creative-solutions-and-fair-housing" target="_self">Fair Housing laws</a> clearly state that you cannot take specific actions against rental applicants based on race, color, national origin, religion, sex, familial status, or handicap. These actions include refusing to rent a property, setting different rental terms for specific applicants, or providing different housing services for some renters.</p>
<p>While outright discrimination is easily avoided, there are some gray areas that may get your property management company into trouble, and possibly even a lawsuit. Here are some ways you can reduce that risk:</p>
<p><strong>Be Consistent</strong><br />
Establish a set policy and abide by it at all times and make sure that your employees adhere to the policy as well. For example, when <a title="Resident Application Approval Process: Key Indicators" href="http://www.propertymanager.com/2010/06/resident-approval-process-key-indicators/" target="_self">screening applicants</a>, be sure to run a credit check on all applicants, not just a few select individuals. Keep all applicant credit reports in order to support your decision to rent/not rent to someone.</p>
<p><strong>Check References</strong><br />
Be sure to check any relevant references and verify current employment status. This information can be key in determining whether you should rent to someone. It will also prove in a lawsuit that the same procedures have been followed for all applicants.</p>
<p><strong>Empower Employees</strong><br />
Provide your employees with the information and tools they need to make the proper rental decisions. Although <a title="Resident Application Approval Process: Red Flags Resident Application Approval Process: Red Flags" href="http://www.propertymanager.com/2010/06/resident-application-approval-process-red-flags/" target="_self">questionable applicants</a> should run by senior personnel, all employees that represent your management company in any capacity should have full knowledge of all Fair Housing rules and regulations.</p>
<p><strong>Document</strong><br />
Document the reason(s) why you turn down an applicant. Bad credit history, criminal history, lack of funds, a history of slow rent payments are all sufficient reasons for denying a rental application. Just make sure that you have the necessary documentation to back up that decision.</p>
<p><strong>Equal Treatment</strong><br />
Quality of service must be the same across the board. You cannot pick and choose who you respond to based on any other criteria than urgency of the problem.</p>
<p><strong>Get Educated</strong><br />
Check out the <a title="http://portal.hud.gov/hudportal/HUD?src=/program_offices/fair_housing_equal_opp" href="http://portal.hud.gov/hudportal/HUD?src=/program_offices/fair_housing_equal_opp" target="_blank">Fair Housing website</a> for additional information. Make sure that all staff that interacts with rental applicants has access to the site.</p>
<p>Basing your rental decisions on good business practices and documenting it accordingly can keep your property management company free from claims of discrimination and a possible lawsuit.</p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/04/screening-tenants-consistently-for-fair-housing/' rel='bookmark' title='Permanent Link: Screening Tenants Consistently for Fair Housing'>Screening Tenants Consistently for Fair Housing</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
<li><a href='http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/' rel='bookmark' title='Permanent Link: Fair Housing Act Lawsuit Settled in Rolla, Missouri'>Fair Housing Act Lawsuit Settled in Rolla, Missouri</a></li>
</ol></p>]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>California 2010 Legal Update: Legislation and Case Law That Will Effect Rental Property Owners and Managers</title>
		<link>http://www.propertymanager.com/2010/03/2010-legal-update-legislation-and-case-law-that-will-effect-rental-property-owners-and-managers/</link>
		<comments>http://www.propertymanager.com/2010/03/2010-legal-update-legislation-and-case-law-that-will-effect-rental-property-owners-and-managers/#comments</comments>
		<pubDate>Thu, 04 Mar 2010 15:00:11 +0000</pubDate>
		<dc:creator>KTS-Law</dc:creator>
				<category><![CDATA[Law]]></category>
		<category><![CDATA[fair housing]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=1656</guid>
		<description><![CDATA[As 2010 gets under way, it is important for property managers and owners to be aware of new legislation, case law and legal trends that will significantly impact our industry. Below is an overview of the most significant laws and trends for this year.


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2009/08/california-tax-withholding-requirements-rent-payments/' rel='bookmark' title='Permanent Link: California Tax Withholding Requirements for Rent Payments'>California Tax Withholding Requirements for Rent Payments</a></li>
<li><a href='http://www.propertymanager.com/2010/07/4-things-property-managers-need-to-know-but-might-not/' rel='bookmark' title='Permanent Link: 4 Key Things Property Managers Need to Know (But Might Not!)'>4 Key Things Property Managers Need to Know (But Might Not!)</a></li>
<li><a href='http://www.propertymanager.com/2011/06/effective-ways-property-managers-handle-evictions/' rel='bookmark' title='Permanent Link: Effective Ways To Handle an Eviction'>Effective Ways To Handle an Eviction</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>As 2010 gets under way, it is important for property managers and owners to be aware of new legislation, case law and legal trends that will significantly impact our industry. Below is an overview of the most significant laws and trends for this year.</p>
<h1>New Legislation</h1>
<p><strong>Lead-Based Paint Renovation Law</strong><br />
Effective April 22, 2010, all individuals (including your maintenance staff), who will be performing renovation work that could potentially disturb lead-based paint in homes, child care facilities or schools (pre-1978 properties), will need to take an EPA-approved training class and become certified. The new certification requirement applies to renovation, repair, or painting activities where six or more square feet of lead-based paint is disturbed inside the premises, or 20 square feet on the exterior of the premises. In addition, landlords are required to provide residents with the new EPA brochure entitled “Renovate Right” prior to commencing any such renovation or repairs. The text of the new rule, as well as links to available training and the “Renovate Right” brochure are available at <a title="http://www.epa.gov/lead/pubs/renovation.htm" href="http://www.epa.gov/lead/pubs/renovation.htm" target="_blank">http://www.epa.gov/lead/pubs/renovation.htm</a>.</p>
<p><strong>Water Conservation Bill (SB407)</strong><br />
Effective January 1, 2014, all pre-1994 residential, multi-family and commercial properties must replace non-compliant plumbing fixtures (including toilets, faucets, and shower heads) with water-conserving fixtures when making certain improvements or alterations to a building. Final inspection/certificates of occupancy will not be issued until these plumbing fixtures are compliant. By 2017, all single family homes must replace non-compliant plumbing fixtures, and by 2019, all multifamily and commercial buildings must have compliant water-conserving plumbing fixtures in place.</p>
<p><strong>Public Swimming Pools: Anti-Entrapment Devices and Systems (AB2010)</strong><br />
By now, you are probably very familiar with the Federal Virginia Graeme Baker Pool and Spa Safety Act that took effect on December 19, 2008. With the passage of AB2010, California has incorporated the Federal Act into state law.</p>
<p><em>Clarify pls.</em> If your pool is already deemed in compliance with the Act, you will also be in compliance with AB2010. The intent of AB2010 is to standardize enforcement. This law prevents local health departments from adopting new or additional safety standards relating to public swimming pools. In addition, it limits the fees that local and state agencies can charge to determine compliance with AB2010.<br />
<strong><br />
Meth Lab Remediation (AB1489)</strong><br />
In 2005, the legislature passed SB536 setting forth very stringent remediation standards that had to be met before a home previously used as a meth lab could be rented out again. AB1489 changes these existing methamphetamine remediation standards. The law raises the acceptable level of residual contamination from the previous standard of 0.1 micrograms to 1.5 micrograms per 100 square centimeters on any indoor surface area. This change is intended to make it easier (and less costly) for a property manager or owner to remediate a rental unit previously used as a meth lab.</p>
<p><strong>Controlled Substances and Firearms (AB530)</strong><br />
In several cities, including Los Angeles, city prosecutors can file an unlawful detainer against a tenant on behalf of the owner when the tenant has committed a crime involving illegal weapons or drugs. AB530 extends this pilot program to additional cities throughout California, including San Diego, Sacramento, Long Beach and Oakland.</p>
<p><strong>Utility Services at Foreclosed Properties (SB120)</strong><br />
If the foreclosed owner previously paid for utilities, this new law allows a tenant residing at a foreclosed property to make the utility payment in place of the new owner and deduct the amount of the payment from the rent. The tenant must provide a copy of the payment receipt when making the rent payment to prove that the utilities were paid.</p>
<p><strong>60-Day Notice Requirement (SB290)</strong><br />
This law makes permanent the requirement that the owner serve a 60-Day Notice to terminate a month-to-month tenancy when the occupants have resided in the unit for more than one year. Whenever a new tenant (such as a new roommate) moves into the unit, the clock resets again. This means that a 30-Day Notice can be used until all occupants of the unit have lived there for one year or longer.</p>
<p><strong>New Tax Withholding Requirement</strong><br />
Effective January 1, 2010, property management companies are required to withhold approximately 7% of gross rent receipts each month if the owner of the property is not a California resident. A corporation, LLC or LP which is registered with the California Secretary of State, or which has a permanent place of business in California is considered a resident owner. The management company must forward the funds to the Franchise Tax Board. This is a new withholding requirement, not a new tax. Property managers should keep in mind that the penalty for non-compliance becomes the obligation of the property management company, not the owner of the property. The CAA website has detailed information regarding this withholding requirement, along with forms.</p>
<p><strong>Court Furlough Days</strong><br />
Beginning in September of 2009 and continuing through at least June of 2010, California’s courts will be closed the third Wednesday of each month. Property managers should be aware that any notices served on a resident (such as a 3-Day Notice to Pay Rent or Quit, a 3-Day Notice to Perform Covenant or Quit or a 30 or 60-Day Notice of Termination) cannot expire on a court furlough day. The resident must be given through the next business day to comply with the notice.</p>
<p><strong>Screening Fee Amounts for 2010</strong><br />
The maximum amount landlords can charge as a screening or application fee for 2010 is down from last year to $41.72. The reason for the lower amount is that the CPI for 2009 dropped, and the increased or decreased amount is based on the CPI. More information is provided in CAA’s Issue Insight at <a title="CAA's Issue Insight" href="http://www.caanet.org/AM/Template.cfm?Section=Operational_FAQ&amp;TEMPLATE=/CM/ContentDisplay.cfm&amp;CONTENTID=20477" target="_blank">http://www.caanet.org/AM/Template.cfm?Section=Operational_FAQ&amp;TEMPLATE=/CM/ContentDisplay.cfm&amp;CONTENTID=20477</a>.</p>
<p>Note that the $41.72 is the highest amount that can be charged. By law, landlords must be able to justify whatever amount they charge, including both hard and soft costs.</p>
<p><strong>DRE License Number Disclosure</strong><br />
Effective July 1, 2010, California real estate agents and brokers must disclose their DRE license number on all “solicitation materials intended to be the first point of contact with consumers” and on real property purchase agreements when acting as an agent in those transactions. An article with more detailed information is available on our website www.kts-law.com.</p>
<h1>Significant Case Law</h1>
<p><strong>Landlord Liability for Criminal Acts</strong><br />
In a case where a resident was injured during a carjacking in an open parking lot of an apartment complex, an appeals court ruled that three prior violent attacks by strangers in the common areas were sufficiently similar to the most recent carjacking to be considered foreseeable and therefore to impose a duty on the landlord to act reasonably under the circumstances. The case was remanded (returned) to the trial court to determine whether the landlord had a duty to install a security gate and fence around the open parking lot to <a title="Work Place Violence Restraining Orders – An Effective Tool in the Prevention of Workplace Violence" href="http://www.propertymanager.com/2010/01/property-management-work-place-violence-restraining-orders/">reduce possible future criminal attacks</a>.</p>
<p><strong>Fair Housing: Accommodating Residents with Motorized Scooters</strong><br />
In August of 2009, the Department of Justice announced a settlement to resolve a housing discrimination lawsuit regarding motorized scooters in apartment communities. The alleged violation was that the landlord violated the Fair Housing Act by prohibiting the use of motorized wheelchairs and scooters in residents’ apartments and in the common dining area of the property. The settlement required the landlord to pay approximately $250,000 in fines and penalties. Disability continues to be the most common basis for discrimination complaints and the cases are costly, even if you win. It is crucial that every employee who works directly with residents and applicants has fair housing training. KTS now offers Fair Housing training online for your convenience. Information on our online classes can be found on our website www.kts-law.com.</p>
<p><strong>Potential Landlord Liability for Second-Hand Smoke</strong><br />
In recent years, we have seen several lawsuits filed by residents against landlords regarding exposure to second-hand smoke on the rental property. Most of these lawsuits claim the landlord failed to abate a nuisance on the property or breached the implied warranty of habitability by allowing residents to smoke on the premises. In Birke v. Oakwood Worldwide, an apartment complex owner allowed smoking in all common areas. An appellate court ruled that a lawsuit could proceed based on nuisance claims against the owner for failing to eliminate second-hand smoke in common areas. This case involves a minor with asthma and other breathing difficulties. The child’s father claims that the property’s failure to prohibit smoking in the common areas exacerbated his child’s condition. The court has not yet ruled on ultimate liability in this case.</p>
<p><strong>Section 8 Vouchers</strong><br />
There are two cases making their way through the courts that involve participation in the federal government’s Section 8 Housing Choice Voucher Program. In the first case, residents are arguing that if a landlord is not willing to accept vouchers, he is violating a resident’s right to be free of source of income discrimination. In the second case, a resident is claiming that the landlord must accept a voucher as a reasonable accommodation based on disability. Both cases are being litigated at the appellate level, but there is no final ruling as yet.</p>
<h1>Trends for 2010</h1>
<p><strong>Local Smoking Ordinances</strong><br />
In addition to the lawsuits mentioned above, many cities (including Belmont, Burbank, Calabasas, Dublin, El Cajon, Glendale, Loma Linda, Novato, Pasadena, San Mateo, and Temecula) have passed anti-smoking laws. Some of these laws require the landlord to set aside a certain percentage of units as “smoke-free.” Other laws call for an outright ban on smoking anywhere on the premises (including the inside of residents’ units) or a limit on where residents and guests can smoke on the premises. A database of California smoke free laws is available at http://ccap.etr.org/index.cfm ?fuseaction=policydb.home. This website is updated monthly. Property managers should take care to monitor any local anti-smoking laws that pass in their cities as the landlord may be required to enforce them.</p>
<p><strong>Medical Marijuana</strong><br />
Last but certainly not least, the use of “medical marijuana” by residents continues to create problems for landlords. In 1996, California voters passed the Compassionate Use Act which legalized the cultivation, possession, and use of marijuana for medicinal purposes in the state. This has lead to some residents claiming they have a right to smoke medical marijuana in their units as a “reasonable accommodation” for disability. Although “medical marijuana” is legal under California Law, it is still a violation of Federal Law. Property managers are put in a difficult situation as they try to comply with both <a title="Reasonable Modifications for Disabled=">fair housing disability laws</a> and their duty of care to other residents who may be complaining about the use of marijuana by a neighboring resident. If your community is a project-based HUD subsidized property, you should be able to prohibit the use of marijuana on the premises, even if your resident is using it for medicinal purposes. For those communities that are not project-based HUD subsidized, the question of whether a landlord would be required to allow a resident to use medical marijuana as a reasonable accommodation under California Law is not clear. If such a request is made and the resident can provide verification that he or she needs to use marijuana because of a disability, contact our fair housing department at (800) 338-6039 for legal advice on how best to handle the situation and the potential risks involved with each potential course of action.</p>
<p><span style="color: #808080; font-size: 10px; line-height: 13px;">Kimball, Tirey &amp; St. John LLP is a full service real estate law firm representing residential and commercial property owners and managers. This article is for general information purposes only. Before acting, be sure to receive legal advice from our office. If you have questions, please contact your local KTS office. For contact information, please visit our website: <a title="http://www.kts-law.com" href="http://www.kts-law.com" target="_blank">www.kts-law.com</a>. For past Legal Alerts, Questions &amp; Answers, and Legal Articles, please consult the resource library section of our website.</span></p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2009/08/california-tax-withholding-requirements-rent-payments/' rel='bookmark' title='Permanent Link: California Tax Withholding Requirements for Rent Payments'>California Tax Withholding Requirements for Rent Payments</a></li>
<li><a href='http://www.propertymanager.com/2010/07/4-things-property-managers-need-to-know-but-might-not/' rel='bookmark' title='Permanent Link: 4 Key Things Property Managers Need to Know (But Might Not!)'>4 Key Things Property Managers Need to Know (But Might Not!)</a></li>
<li><a href='http://www.propertymanager.com/2011/06/effective-ways-property-managers-handle-evictions/' rel='bookmark' title='Permanent Link: Effective Ways To Handle an Eviction'>Effective Ways To Handle an Eviction</a></li>
</ol></p>]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<title>Challenging Times, Creative Solutions and Fair Housing</title>
		<link>http://www.propertymanager.com/2009/09/challenging-times-creative-solutions-and-fair-housing/</link>
		<comments>http://www.propertymanager.com/2009/09/challenging-times-creative-solutions-and-fair-housing/#comments</comments>
		<pubDate>Tue, 29 Sep 2009 15:00:30 +0000</pubDate>
		<dc:creator>Jamie Sternberg</dc:creator>
				<category><![CDATA[Law]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[fair housing]]></category>

		<guid isPermaLink="false">http://www.propertymanager.com/?p=815</guid>
		<description><![CDATA[Vacancy rates are rising; rental rates are falling; resident retention is becoming more difficult; water, sewer and trash rates are increasing; and the overall economic forecast looks bleak – there is no doubt that these are challenging times for the rental housing industry. Competition for residents is stiff, and property owners and management companies are [...]


<strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/' rel='bookmark' title='Permanent Link: Fair Housing Act Lawsuit Settled in Rolla, Missouri'>Fair Housing Act Lawsuit Settled in Rolla, Missouri</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Vacancy rates are rising; rental rates are falling; resident retention is becoming more difficult; water, sewer and trash rates are increasing; and the overall economic forecast looks bleak – there is no doubt that these are challenging times for the rental housing industry. Competition for residents is stiff, and property owners and management companies are being forced to come up with new, <a title="The Deal Fell Through, So Why Should I Thank You?" href="http://www.propertymanager.com/2009/09/deal-fell-through-so-why-should-i-thank-you/" target="_self">creative ideas for filling vacancies and retaining current residents</a>.</p>
<p>But could some of these creative ideas pose a potential fair housing risk? For instance, if you negotiate rental rates with a prospective resident in order to close a deal but that same lowered rental rate or opportunity to negotiate is not offered equally to all prospects, could you be opening yourself up to a potential claim of discrimination? Let’s examine some of the issues.</p>
<p>In general, whatever you offer should be offered equally to all applicants – if the rent on apartment 201 is $1,200.00 for Applicant A, then it should ideally be the same price for Applicants B, C, D, etc., in order to avoid claims that you are somehow treating applicants differently based on who they are (i.e., their protected class). Likewise, if move-in specials are being offered during a particular time period, that special should ideally be offered equally to all prospective residents during that time period.</p>
<p>But what if maintaining those ideal policies results in a continued inability to fill vacant apartments? This is a “buyer’s market.” If a prospective applicant can get a better deal from one of your competitors, he or she is likely to take that deal and move into the competitor’s property where the rent is lower and the move-in special is more attractive instead of moving into your property.</p>
<p>Similarly, your current residents can easily go on-line and find out how much apartments are renting for at your property (for new residents) – or for that matter, how much similar units are renting for at your competitors’ properties. If you refuse to negotiate a current resident’s lease renewal rate, that resident can move to a competitor’s property (or move out and reapply as a new resident at your property) almost as easily as he or she can sign a new lease at a higher rental rate. You then have additional costs to turn the unit that the resident vacated, and if the resident moved off your property, you have yet another vacant unit to market.</p>
<p>Negotiation occurs all the time in the commercial leasing setting without claims of discrimination. Why not employ these same strategies in the residential setting? One reason is that commercial properties are not covered by fair housing laws, whereas residential properties are. There are two types of discrimination that fair housing enforcing agencies will investigate: intentional discrimination and disparate impact (discriminatory effect) discrimination. It is this latter category that bears discussing in the context of the above examples.</p>
<p>Disparate impact discrimination occurs when a policy that is seemingly neutral (non-discriminatory) on its face has a discriminatory effect on one or more of the classes of persons protected by fair housing laws when that policy is put into practice. For instance, an occupancy standard of one person per bedroom appears to be a neutral policy because it is applied equally to all applicants. But if the applicants are families with children, that policy makes it very difficult, if not impossible, to rent an apartment at your community. The larger the applicant household, the more likely it is that the household includes children. Accordingly, the policy has a disparate impact on the protected class of familial status.</p>
<p>In the context of lease negotiations, a prospective or current resident would need to prove that the policy of negotiating leases has a disparate impact on one or more protected classes. For instance, it might be alleged that certain groups of people are less likely to ask whether the price can be negotiated, such as single mothers (protected by the classes of marital status and/or gender) or persons from certain cultures (which could be a race and/or national origin/ancestry issue). A policy that is found to have a disparate impact can still be considered non-discriminatory if 1) there is a legitimate business necessity behind the policy and 2) there is no less discriminatory way to accomplish that legitimate business necessity.</p>
<p>To illustrate why it is important to use caution in your rent offerings, let’s imagine a complaint was filed by a prospective resident, alleging that African-American applicants were treated differently in the apartment preview and application process. Let’s further imagine that testers had been sent to the property to see whether people were being treated differently based on their race. The first tester was offered different terms than those proposed to the second tester later in the day. The first tester was African-American – the second tester was not. The allegation was true – which at first looks like a clear problem. However, if the company was able to demonstrate through its documentation that there was a non-discriminatory reason for the difference, it could make all the difference in the outcome of the complaint. For instance, if saved emails showed that due to a high vacancy rate, upper management had established a new move-in special and the instruction to implement the move-in special came to the property after the first tester had departed, the company would likely prevail in the case.</p>
<p>The point of the example is this: be sure to have documentation of the date, details and source for all specials and other incentives. If possible, have a policy where the decision maker (i.e., the person authorizing the incentives) is someone in upper management who does not work on-site. Have a list of all available units and prices for everyone who has an interest and update the list immediately when new incentives become available. Make sure the incentive opportunity is made available to all prospective and/or current residents. Guest cards documenting what a prospective resident is looking for in the apartment search are also extremely helpful. For instance, if an applicant fills out a card stating he or she is interested in an “immediate” one bedroom and then complains that he or she wasn’t told about a good deal coming available next month on a two bedroom, the guest card helps to establish why that might have happened. Be sure to retain all documentation for at least three, preferably four, years.</p>
<p>In the context of negotiating deals to fill apartments or retain current residents, business necessity might be able to be shown through vacancy logs and other financials for the property. In order to show that there was no less discriminatory way to accomplish the business necessity, a property may need to show what other marketing/resident retention methods have been tried without success. In addition, owners and management companies may need to consider whether there are any less discriminatory methods that have not yet been tried and, if so, consider trying them prior to resorting to lease negotiations.</p>
<p>The bottom line is that owners and management companies may need to weigh the potential risks of any proposed policy against the potential benefits that implementing the policy brings to the property.</p>
<p><span style="color: #808080; font-size: 10px; line-height: 13px;">Kimball, Tirey &amp; St. John LLP is a full service real estate law firm representing residential and commercial property owners and managers. This article is for general information purposes only. Before acting, be sure to receive legal advice from a lawyer. If you have questions, please contact your local KTS office. For contact information, please visit <a href="http://www.kts-law.com" target="_blank">www.kts-law.com</a>.</span></p>
<p><span style="color: #808080; font-size: 10px; line-height: 13px;">© 2009 Kimball, Tirey and St. John LLP</span></p>


<p><strong>Related Posts:<ol><li><a href='http://www.propertymanager.com/2011/02/fair-housing-laws/' rel='bookmark' title='Permanent Link: Getting Up To Speed With Fair Housing Laws'>Getting Up To Speed With Fair Housing Laws</a></li>
<li><a href='http://www.propertymanager.com/2011/11/fair-housing-act-lawsuit-settled-in-rolla-missouri/' rel='bookmark' title='Permanent Link: Fair Housing Act Lawsuit Settled in Rolla, Missouri'>Fair Housing Act Lawsuit Settled in Rolla, Missouri</a></li>
<li><a href='http://www.propertymanager.com/2011/04/fair-housing-resources-savvy-property-managers/' rel='bookmark' title='Permanent Link: Fair Housing Resources for Savvy Property Managers'>Fair Housing Resources for Savvy Property Managers</a></li>
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