Tag Archives: resident retention

An Opportune Time of Year for Property Managers to Shine

An Opportune Time of Year for Property Managers to Shine

Posted on 25. Nov, 2014 by .

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Like the words of a well known seasonal song, “It’s the most wonderful time of the year”.  From Thanksgiving through New Year’s Day most people are in celebration mode. Strangely it’s also one of the most stressful times of the year. The holiday pressures of family reunions, buying gifts, planning get-togethers, or being alone while […]

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Top 5 Amenities for Student Housing

Top 5 Amenities for Student Housing

Posted on 18. Nov, 2014 by .

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A few years ago, staying ahead of the student housing game meant providing in-unit amenities – granite countertops and gourmet kitchen appliances – but in recent years, there has been a shift. Students now prefer “robust communal areas” that support their mobile lifestyles. MultiFamily Executive recently posted an article discussing the top tech-based amenities and resident expectations.  Click […]

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Looking at the Big Picture

Looking at the Big Picture

Posted on 04. Nov, 2014 by .

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Are you so bogged down in the details of your day to day management duties to take some time and look at the bigger picture?  With the pressure to fill empty units, keep the property profitable, and make hundreds of people with very different personalities happy, property managers can sometimes forget to spend some time […]

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Designing Crowd Pleasing Spaces

Designing Crowd Pleasing Spaces

Posted on 21. Oct, 2014 by .

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Designing a crowd pleasing space is not as difficult a task as many would think. Despite the age gap between Baby Boomers and Millennials, you will find that they share common interests. Lindsay Machak, Associate Editor for Multifamily Executive, posted an article that offers insight on how to create spaces that cross generational lines. See the full […]

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Four Low Cost Ways to Improve the Properties You Manage

Four Low Cost Ways to Improve the Properties You Manage

Posted on 01. Oct, 2014 by .

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Residents are on the prowl again looking for the most attractive rental units for their money. At the same time there is a growing group of former homeowners who are back in the rental market. The monthly rent these groups are willing to pay will partially depend on the condition of the rental properties. If […]

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Creating a Sense of Community with Your Residents

Creating a Sense of Community with Your Residents

Posted on 25. Sep, 2014 by .

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Property managers often refer to their properties as communities, and rightfully so. But have you ever thought about strengthening that community?One of the things that apartment dwellers typically cite about living in an apartment is a sense of isolation. Often, renters are new to the area, or even the state, and would like to meet […]

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Four More Ways to Quickly Fill Your Vacancies

Four More Ways to Quickly Fill Your Vacancies

Posted on 19. Sep, 2014 by .

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Marketing tools to turn vacancies into occupancies are worth a fortune. Like the technologies offered by Appfolio, there are many common sense methods to focus on your area’s target market. Each one of the following suggestions is not only intended to help you zoom in on new ways to attract a stream of potential tenants. […]

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How To Please Baby Boomers and Millennial Renters

How To Please Baby Boomers and Millennial Renters

Posted on 11. Jul, 2014 by .

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Baby Boomers and Millennials make up the two of the largest groups of renters in the United States. Trying to satisfy both groups at the same time offers owners and managers many options. Baby Boomers tend to be long term renters, while Millennials are more likely to move around, so trying to satisfy both comes […]

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Put it in Writing

Put it in Writing

Posted on 10. Jul, 2014 by .

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Often, when renting an apartment, tenants are overwhelmed by the amount of information they are given, from the initial apartment viewing, to filling out the application, to getting approved, to finally, moving in.  While it’s important to let all prospective residents know and understand the rules they must abide by when moving into their new […]

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Responding to Maintenance Emergencies

Responding to Maintenance Emergencies

Posted on 01. Jul, 2014 by .

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Years ago, while living in Las Vegas, a summer thunderstorm wreaked havoc on my apartment.  Lightning eventually struck the roof of my loft, creating a fairly significant hole in the roof.  Since it was late, I placed a bucket under the hole to catch the still-falling rain and called the management office to report the […]

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Being a “Remarkable” Property Manager

Being a “Remarkable” Property Manager

Posted on 19. Jun, 2014 by .

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Whether you’re following your passion or just trying to be successful at what you do for a living, it always counts to be in that esteemed group we call “outstanding”. There is more research surfacing that gives practical guidance on the characteristics of those who flourish and those who flounder. It’s not just motivation that […]

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Making Rent Collection Easier

Making Rent Collection Easier

Posted on 17. Jun, 2014 by .

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As important as it is for property managers to ensure that rent is received on a timely basis; rental collection is not just important to property managers. Surveys have shown that residents also want an easier way to pay rent. While many smaller management companies have continued to accept checks, many have done away with […]

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Property Managers Share Secrets for Filling Vacancies

Property Managers Share Secrets for Filling Vacancies

Posted on 13. Jun, 2014 by .

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The responses to my last article on filling vacancies fielded excellent suggestions from property managers. This kind of feedback offers ideas that are working now! Of course the ideas I shared in my series “50 Ways to Fill Your Vacancies” work well in today’s market. Yet those from our readers are personal favorites, innovative and […]

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What Today’s Renters Want

What Today’s Renters Want

Posted on 10. Jun, 2014 by .

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In older generations, renting an apartment was typically viewed as a temporary measure; with the ultimate goal being home ownership. A lot has changed since then.  The epic housing melt-down has driven more renters into the market.  And many young professionals are seeing apartments as a reflection of their tastes and personality, not as a […]

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Do You Appreciate Your Tenants?

Do You Appreciate Your Tenants?

Posted on 21. Mar, 2013 by .

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As property managers, we’re all aware of the multitude of issues that frequently arise with unreliable tenants. Late rental payments, disturbing the peace, illegal activity, and a general disregard for the property are all problems that typically arise in the property management industry.

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Raising Rents Without Raising Turnover (Webinar Recap)

Raising Rents Without Raising Turnover (Webinar Recap)

Posted on 25. Jan, 2013 by .

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We co-hosted a fantastic webinar with Grace Hill titled “Raising Rents Without Raising Turnover” featuring Doug Chasick, the Apartment Doctor. Along with being a great educator, Doug has years of property management experience in the multifamily industry and we were fortunate to have him as our featured presenter.

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Facebook Strategies For Property Managers: Interview with Social Media Expert Charity Zierten

Facebook Strategies For Property Managers: Interview with Social Media Expert Charity Zierten

Posted on 24. Jan, 2013 by .

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Facebook provides a great platform for your marketing initiatives as a property manager. Figuring out ways to best implement your social media strategy for your property management business can be challenging.

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Demand for Bike-Friendly Housing on the Rise

Demand for Bike-Friendly Housing on the Rise

Posted on 18. Jan, 2013 by .

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Studies show that in many cities the need for bike-friendly housing is on the rise due to the increasing popularity of bike commuting.

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More Smoke-Free Decals Being Placed on New Jersey and NYC High-Rises

More Smoke-Free Decals Being Placed on New Jersey and NYC High-Rises

Posted on 13. Dec, 2012 by .

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Decals are increasingly being placed on high-rise multi-unit residential buildings recognized by The American Cancer Society’s Healthy High-Rises program for being 100% smoke-free in New Jersey and New York.

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‘Tis the Season to Show Your Clients and Your Employees Some Good Cheer

‘Tis the Season to Show Your Clients and Your Employees Some Good Cheer

Posted on 12. Dec, 2012 by .

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Hope this article reaches you on time, because this is the #1 time of the year to let your owner-clients and your staff know how much you appreciate them. Don’t be alarmed if you’ve put this off or forgot, because here’s two easy ways to keep from being The Grinch.

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Pet-Friendly Apartment Communities

Pet-Friendly Apartment Communities

Posted on 27. Nov, 2012 by .

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Twenty years ago it was difficult to find apartment communities that would rent to pet owners. For years, dogs and cats were not welcome at the majority of apartment communities, with managers citing a variety of reasons, some valid, others merely an excuse in disguise.

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The Little Free Library Project For Property Managers

The Little Free Library Project For Property Managers

Posted on 07. Nov, 2012 by .

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Want to nurture the relationship between your rental property and the rest of the block and promote literacy at the same time?

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Technology Trends: What Residents Want (eBook)

Technology Trends: What Residents Want (eBook)

Posted on 06. Nov, 2012 by .

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Understanding the preferences of residents enhances your ability to deliver the amenities and customer service your residents want.

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Dog Friendly Policies May Increase Profit for Apartment Owners

Dog Friendly Policies May Increase Profit for Apartment Owners

Posted on 23. Oct, 2012 by .

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According to the article, “U.S. Apartment Owners See Profit Potential in Pooches” by Dawn Wotapka, on Nasdaq.com, apartments owners across the country are implementing dog friendly policies in order to attract and retain tenants.

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